Real estate Sales
March 2018 -
Now
- Proficient in the business process of real estate sales, receiving and serving current and potential customers, and facilitating transactions;
- Capture customer needs, explore and follow-up potential customers, take care and contact customers at right time.
- To ensure customer satisfaction, in accordance with project plans and operating procedures for real estate sales activities to complete the sales target.
Direct Sales
Aug 2017 -
Mar 2018
- Build-up and maintain network relationship with potential customers. Ensure revenue growth and deliver excellent service.
- To associate agents to distribute a network of dealers.
- Be multi-skilled to handle all kinds of transactions and services.
- Sell multiple standard products to customers based on identified needs.
Direct Sales
Sep 2016 -
Feb 2017
- Engage affluent clients via leads sourced from approved projects, real estate agents, targeting lists or middle/ senior executives working for big companies.
- To develop and maintain active referral relationships with targeted sources eg : big developers, big agents, senior sale managers or best sales working on real estate market.
- Be multi-skilled to handle all kinds of transactions and services in the bank.
- Sell multiple standard products to customers based on identified needs eg: Mortgage, Personal loan, Casa, TD, Bancasurance....
- Activate clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM,
- Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
Relationship Manager
Feb 2014 -
Aug 2016
- Build-up and maintain network relationship with individual customers. Ensure revenue growth and deliver excellent service
- Manage sales activities and customer relationships in order to fulfill commercial objectives.
- Prepare credit application, credit proposal package and other related documents that will be accelerated to appropriate credit approval discretion holder for final decision.
- Check all the credit information and thoroughly analyze the financial statements.
- Frequently visit and entertain clients to build up relations, update business development as well as identify new business opportunities from existing relationships.
- Comply with bank's credit policies and standards, local laws and regulations regarding approval, reporting and documentation.
