Account Manager

MAIN RESPONSIBILITIES:

Consistently deliver against all contractual obligations include SLAs and KPIs
Share expertise and best practices with new staff
Write creative briefs in line with the client’s campaign objectives, identify key project outcomes and gain client approval
Demonstrate a thorough understanding of agency’s business model and services
Manage all client projects from brief through to delivery ensuring final materials are on time and of the highest quality and within approved budget
Provide market intelligence to senior staff
Act as a brand/QC guardian- always ensure all parties are aware of brand guidelines and QC checklists and procedures are followed
Demonstrate the ability to prepare and present documents, presentations and reports tailored to each clients, style, preference, knowledge and experience
Maintain excellent business and product knowledge
Act as the main point of contact for managing questions, challenges and project feedback
Build strong day to day relationships with all clients, internal stakeholders and freelancers
Ensure accuracy of monthly billing and expenses, manage quarterly reconciliations and forecasting, alert management of budgetary issues or concerns
Manage internal team resources to assure project progressing, ensure necessary resources are assigned to the project and alert management if additional resources are required
Set and manage client expectations regarding deliverables and timeframes

BENEFITS:

Working in a very dynamic and young environment.
Social insurance, health insurance as prescribed by law
13th month salary, and salary review opportunity every year
Private health insurance
Training and career development

QUALIFICATIONS:

Proven ability to present ideas to internal stakeholders and external clients
Experience in writing campaign strategy and brand narratives

Bachelor’s degree in Marketing, Advertising, Business Management or equivalent degree
Languages: Fluent in oral and written English Proficiency in a second language is a plus.
Able to work independently with minimal supervision
Preferably having experience working with timesheet and working hour estimaiton
At least 3 years Account management experience in client services of project management, preferably in creative production, event and activation. Experience working in TV, Print and Digital production is preferred.
Demonstrated ability to work in with challenging and fast paced clients/accounts

IDEAL CANDIDATE QUALITIES:

Attention to detail.
Effective time, budget and project management skills, with the ability to prioritize tasks.
Teamwork proficiency.
Ability to work in deadline- driven environments.
Willingness to learn and adapt to fast- paced environments.
Able to lead and guide junior members
Entrepreneurial instincts or experience
Proactive and creative problem- solving skills.
Caution in handling confidential information.
Strong communication skills with proven track record of successfully managing and growing Client relationships

Chế độ bảo hiểm, Du Lịch, Du lịch nước ngoài, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-04-01 19:05:02