Admin Trung Tâm (Center Admin - LC Ops)

Working location: 20 Vo Truong Toan, An Khanh Ward (former An Phu Ward- D2), HCMC
Working hours: 40 hours/ week and 8 hours/ day

Mondays off and 1 weekend off (Saturday or Sunday)
Saturday and Sunday, earliest start from 08:30 and latest end at 17:30
Tuesday to Friday, earliest start from 10:00 and latest end at 20:30

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RESPONSIBILITY
Facilities & Center Readiness

Monitor and replenish supplies to ensure smooth operations.
Manage classrooms, equipment, and assets to maintain a high- quality environment;
Conduct regular inspections and coordinate maintenance when needed;
Ensure the center is clean, organized, and aligned with premium service standards; classrooms are fully prepared for learning sessions;

Front Desk & Administrative Coordination

Maintain and update operational data (student records, schedules, attendance, payments);
Provide clear information on schedules, programs, and services;
Serve as the first point of contact for students, parents, and guests in a professional manner;
Handle calls, messages, and inquiries accurately and promptly;
Prepare reports and administrative documents as required.
Collect tuition and ensure accurate payment tracking;

Customer Experience & Service Excellence

Proactively resolve service issues and operational gaps;
Deliver high service standards aligned with a premium education environment;
Build positive relationships with students and parents;
Coordinate with academic and sales teams to ensure smooth service delivery;
Support feedback collection and continuous improvement.

Academic Operations Support

Coordinate with teachers to ensure classes run smoothly;
Assist with academic records and end- of- semester processes.
Support program delivery through administrative coordination;
Prepare and organize class and semester materials;

Event & Project Logistics

Support planning and execution of center events and activities;
Take ownership of assigned projects and tasks with timely delivery.
Ensure events run smoothly and meet E2 standards;
Prepare logistics, materials, and coordination across teams;

REQUIREMENTS

1–2 years of experience in administrative or operations roles (education or service industry preferred);
Proficiency in MS Office (Excel, Word) and/or Google Workspace;
Ability to manage multiple tasks in a fast- paced environment.
Bachelor’s Degree preferred;
Customer- focused mindset with a professional and proactive attitude;
Strong organizational skills with attention to detail;
Strong communication skills in both Vietnamese and English;

You’ll stand out if you have

Experience working in a learning center, education service, or premium service environment;
Experience improving processes or optimizing operations;
Exposure to international or bilingual school systems (e.g., IB, IGCSE, etc.);
Strong problem- solving skills and ability to anticipate needs;
A strong sense of ownership and accountability in your work.

BENEFITS
Compensation

Competitive base salary with performance- based incentives;
Laptop provided or allowance for using personal laptop for work purposes.
100% of base salary during the probation period;
Mandatory social insurance is fully paid based on actual base salary;

Employee Benefits

Voucher upon passing probation;
Team welcome lunch voucher;
Support for major life events;
Welcome kit on your first day;
Special discounts for family and friends on E2 courses;
Private medical insurance and annual health check;

Milestone & Performance Rewards

Work anniversary bonuses;
Sherpa Award for outstanding contributors;
Bi- annual performance bonus;

Work- Life Balance

Company- wide events and activities;
Weekly Friday refreshments;
Department outings twice a year;
Enjoy approximately 2- week Tet Holiday and 2 days off for Christmas;
Unlimited leave policy for full- time employees;

Professional Development

On- the- job training and skill development;
Advanced studies support for relevant courses or certifications;
Access to internal workshops and knowledge- sharing sessions.
Substantial opportunity and training for career development;

near public transport work environment and facilities, team building events, career growth, user defined, pantry area work environment and facilities, perform bonus financial benefits, gifts and vouchers, professional development, sales commission financial benefits, flexible work hours

Cập nhật gần nhất lúc: 2026-04-03 18:00:06