Application Specialist

* Summary: This opportunity is within our industry leading Institutional division, which offers comprehensive chemical products and solutions to meet the needs of customers across the entire food service, hospitality, laundry and building care service industry.
You will serve as the face of AIM for your customers, providing recommendations on advanced cleaning and sanitation processes, programs and equipment to create cleaner, safer, and healthier environments and drive a positive guest experience.
The Hygiene Chemical Application Specialist is ultimately responsible for management of key accounts as well as working with our customers, to develop product and service strategies for mutual benefit including chemical solutions, equipment (Taski and Ware washing machines) and service maintenance contracts
This is a really exciting opportunity for individuals with a passion for hospitality and hygiene to take a step into Account Management and Consulting.
This is a great role for the right person to join a truly dynamic business and very focused team. AIM is enjoying great success, by providing expertise, value and service to their customers, and by being very different from their competition.
* Department: I&L Division specialized in:

Cleaning Tools
Hygiene Chemical Solutions
Air Diffuser Systems/ Air Care
Washrooms Hygiene Management Services

* Performance Objectives
Manage service and maintain excellent relationships to assigned accounts

Conduct periodical service calls:
Check all schedules for your accounts – TCS (Technical Service Staff)
Send monthly schedule to Diversey – Only Diversey accounts
Check the output tech service
Summarize actions, solutions, advice
Send the output
Review the output
Communicate directly with client to solve any issues

Ensure all outstanding issue with clients are being handled by team

Conduct refresh training as per agreed commitment in contract
Training evaluation
Training attendance
Conduct Management Reviews periodical basis – as per contract commitments and following AIM formats

New account implementation:
Prepare implementation plan

Ensure all mandatory sign offs are performed with client, filed and uploaded to CRM
Prepare Proposed Cleaning procedures (Wall charts, job cards etc.)
Coordinate dispenser installation with Technical Service
Conduct the training and implementation
Manage, following matrix orgo, successful implementation of new account
Prepare training material

Collaborate with Business Development (BD):

Consult on product strategy if required
Support complex survey and audit new accounts
Consult on trials if required
Consult on Surveys performed by BD

***Requirements:

Degree preferably business or technical/industrial engineering or hospitality
Willing to travel
Good interpersonal skills
Minimum 03- year industry related experience in food service and/ or laundry and/ or, housekeeping and or hospitality is required
Good communication skills in both English and Vietnamese
Confident- you should be confident to talk to Head Chefs, Managers and business decision makers

***What we offer:

Competitive salary + monthly bonus + 13th salary
Great chance to develop through on- the- job training method
Grow your income as you manage your accounts
Plan and manage your schedule in a flexible, independent work environment that allows you to excel
An open and dynamic English working environment & promotion opportunities
Carve out a long term, advanced career path in account management, consulting, or management

***Working time:

Monday to Saturday

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-02-25 06:30:03