Assistant Human Resources Manager

ADMINISTRATIVE RESPONSIBILITIES
- To monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process.
- To prepare the related budget of the Human Resources department.
- To develop special training program as requested by each division.
- To keep an individual employee, supervisory and management training record
- To prepare and submit periodic reports to Accor Human Resources- Asia as well as for management’s use in accordance with hotel and government requirements such as salary scales, manning guide, etc…
- To check and amend any training activities, programs, policies and curriculum of the training department.
- To maintain and update policies and procedures and other human resources matters.
- To prepare all the quality training manuals and generic training
TECHNICAL RESPONSIBILITIES
- To monitor re- training programs to increase skill and update the information for existing staff.
- To analyze the hotel manpower requirements in order to recommend on selection and development activities to meet those requirements.
- To determine in advance the number of personnel to be employed during each finacial year.
- To conduct weekly and monthly meeting with the Human Resources staff for assignment follow up and information dissemination purposes.
- To recruit the qualified personnel for each department based on the personnel requisition form approved by the divisional head and General Manager
- To monitor the progress of succession plan and recommend any internal promotion for those completing the succession plan with satisfactory performance.
- To monitor and review the hotel’s benefits and compensation levels and recommend any appropriate changes.
- To oversee practical training for new employees, student and management trainees.
- To ensure staff comply with the hotel policies and procedures as well as government regulations pertaining to employment practice.
- To monitor present and future trends in the local labor situation, social legislation and make any recommendations to the hotel management.
- To counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations.
- To investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations.
- To conduct salary survey with the other leading hotels in town regularly.
- To prepare and issue correspondences relating to the Human Resources department.
- To implement innovaccor and encourage staff to share new ideas for hotel improvement. If the idea is implemented, to arrange for an award to be granted to staff.
- To review personnel policies, procedures and practices and recommend any changes, modification or updating to the management.
COMMERCIAL RESPONSIBILITIES
- To improve the performance of all staff as well as develop better service for hotel guests through training and human resources management system which creates staff loyalty and commitment.
- To assist the Management in any activity to help promote business and revenue for the hotel.
HUMAN RESPONSIBILITIES
- To implement and monitor effective employee relations and motivation programs in the hotel.
- To ensure all staff in the Human Resources department are appraised by the immediate superior yearly
- To coordinate and execute employees’ social, athletic and recreational activities
- To disseminate information affecting employer- employee relations, employee activities and hotel personnel policies and programs as well as information regarding training activities and skill improvement programs.
- To develop and implement programs to ensure employee and guest security and safety.
- To maintain a good working relations with all departments and all external contacts : government officials, labor, tax, immigration and lawyer’s office, human resources associations.
- To create a good working atmosphere and efficient cooperation in the Human Resources department
- To coordinate functions and activities with other departments professionally.
REPORTING LINE
- To report to Human Resources Manager/ General Manager

Knowledge and Experience
• Good reading, writing and oral proficiency in English language
• Bachelor’s Degree in Human Resources Management / Hotel Management/ Law,...
• Proficient in MS Excel, Word, & PowerPoint
• Minimum 2 years experience in same positions
Competencies
• Ability to multi- task, work well in stressful & high- pressure situations
• Strong leadership, interpersonal and negotiation skills
• Results and service oriented with an eye for details
• A team player & builder
• Well- presented and professionally groomed at all times
• Excellent communication and customer contact skills
• A motivator & self- starter

Meals Provided
Holiday and Tet Bonuses in accordance with Vietnamese labor laws.
Attractive Salary
Housing allowance policy- Applicable to employees whose permanent residence is outside Phu Quoc
Annual leave as regulated by the Labor Code.
Translation: Commuting allowance policy- Applicable to employees with permanent residence in Phu Quoc.
Full Insurance Coverage – Social, health, and unemployment insurance in compliance with labor laws
Friendly Work Environment – Supportive team, open communication, and strong company culture
Professional Development – Training opportunities and clear career advancement paths

Cập nhật gần nhất lúc: 2026-03-19 02:25:02