Assistant Learning & Development Manager

Position Summary:

The Assistant Learning & Development Manager is responsible in supporting the provision of high- quality training to the specified industry accredited standards to delegates through a varied role. This role includes instructing, assessing, and supporting standardization and quality of training provision. Providing wider assistance to the Learning & Development Manager with the effective management of the Learning & Development team, and working to ensure that all resources are used in the way directed. This role will also support Corporate Social Responsibility (CSR) activities and any partner programs with education institutions.

Special projects as assigned.
Review and revise training materials including Standard Operating Procedures (SOPs) to remain current with operating processes, procedures and systems.
Seek ways to innovate training methodologies, improve learning processes, and enhance the overall effectiveness of training initiatives.
Organize and facilitate training sessions, workshops, and seminars.
Provide continuous support to the Learning & Development Manager on a day- to- day basis within their team.
Working closely with various departments to align training programs with organizational goals and ensure a cohesive approach to skills development across the company.
Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
Provide support for internal communication and CSR activities and education partner programs.
Support other HR functions as required.
Actively input to meetings and discussions to further the development of the team.
Support the deployment of resources in line with the requirements of the Learning & Development Manager enabling the business to have the right employment mix to support future growth/flexibility.
Handle any technical training aspects to ensure all training programs meet technical requirements or company expectations.
Ensure training programs comply with legal and company policies.
Provide leadership, mentorship, and guidance to training colleagues, fostering a culture of continuous learning and professional growth within the team.
Support the Quality Assurance of the company.
Assist the Learning & Development Manager to ensure the smooth running and best value resourcing of training and delivery.
Work closely with line management and Talent Management team to assess and identify training needs within the organization.
Collaborate with Department Heads to tailor training programs to specific needs.
Provide support and guidance to trainers and mentors.
Develop training programs and materials that are engaging and effective.
Maintain training records and track colleagues’ progress.
Understand and demonstrate appropriate actions to build long- term relationships with department managers and customers.

Minimum three (3) years’ experience in Training and Development, Hospitality/ Casino industry or similar experience required
Dynamic presentational skills
Demonstrates well developed project planning skills
Possess a natural passion on training, people orientated, positive and confident
Experience in Quality Assurance is preferred
Tertiary qualifications (Services, Human Resources, or related discipline) preferable
Excellent presentation and communication skills. Fluency in English & Vietnamese verbal and written skills and bilingual language skills in Mandarin/Cantonese desirable
Operations experience in a 5- star luxury international environment highly desirable
Strong knowledge & skills of Microsoft Office suite of products
Bachelor’s Degree, College or University Degree in related field preferred, from an accredited institution, and/ or equivalent work experience
Adheres to and supports the Company&039;s Vision & Values
Strong understanding of training methodologies and learning principles
Proven track record in designing and implementing effective training programs

Benefits:

• Opportunities to attend advanced professional training courses and enhanced foreign language classes
• Competitive salary and comprehensive benefits
• Bonuses/gifts on public holidays
• Periodic health check- ups and annual team- building activities
• Professional uniforms, including laundry and pressing services
• Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers
• 2 days off per week, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
• 24/7 accident insurance and health insurance for employees
• 13th- month salary and performance- based bonuses
• Meal allowance
• Full participation in Social Insurance, Health Insurance, and other employee benefits as prescribed by the Labor Code

Cập nhật gần nhất lúc: 2026-01-03 18:05:02