Assistant Manager, Admissions

Admissions (30%)
• Develop partnerships with internal and external organizations to enhance admissions effectiveness.
• Analyze and evaluate the collected information to propose improvements or adjustments, if necessary, to tuition structures, fee policies, and admissions incentives.
• Together with Admissions Staff, provide direct, phone- based, and online consultations to new prospective parents across various platforms.
• Support Admissions Staff in finding optimal solutions to finalize enrollment for potential parents.
• Coordinate with the General Manager, Growth Management & SGS Campus Operations to develop weekly, monthly, annual, and stage- based admissions plans and strategies.
• Research parents’ needs and students’psychology, and collect related information to support effective admissions activities.
• Conduct and consolidate competitive market research (tuition fees, academic programs, and admissions incentive policies of competitor schools).
• Coordinate with relevant departments to develop admissions information packages (financial policies, application forms, required student documents, service information, admissions videos, brochures, leaflets, etc.).
• Supervise the student entry- assessment process, result of notification, and admissions documentation in accordance with the established procedures.
• Ensure CRM data accuracy and lead lifecycle tracking across all stages of the admissions funnel.
• Participate in on- campus and off- campus events to provide consultations to parents and students.
Parent & Student Care (5%)
• Record and transfer issues to responsible departments for follow- up.
• Guide admissions staff in responding to parents in alignment with school directions.
• Remove student pick- up/drop- off (as requested).
• Address parent inquiries related to approved school information, policies, meal services, transportation, uniforms, and other services.
Budget Planning & Management (5%)
• Propose budgets for admissions events, fee refunds, and internal expenses; maintain records and approvals.
• Assist in developing admissions budgets aligned with event plans and departmental activities.
• Track and evaluate budget usage to ensure cost- effectiveness.
Admissions Reporting (10%)
• Forecast pipeline performance and highlight risks & required interventions.
• Consolidate reports on target achievement for each admissions phase.
• Prepare daily, weekly, monthly, and ad- hoc reports on admissions pipelines: leads, assessments, and enrollments.
Admissions Reporting (20%)
• Prepare daily, weekly, monthly, and ad- hoc reports on admissions pipelines: leads, assessments, and enrollments.
• Consolidate reports on target achievement for each admissions phase.
• Forecast pipeline performance and highlight risks & required interventions.
Conversation & Quality Assurance (25%)
• Ensure consultation scripts and messaging align with UTS brand positioning and standards.
• Monitor conversion performance at every stage of the admissions funnel (lead → assessment → offer → deposit → enrollment).
• Responsible for achieving admissions KPIs, including leads, conversions, assessments, offers, deposits, and final enrollments.
• Conduct regular quality checks on consultations, follow- up calls, and written communication.
• Implement improvement actions to achieve conversion targets.
• Ensure admissions decisions comply with child safeguarding and student welfare guidelines.
Administration & School Policy (5%)
• Comply with school handbooks as well as policy and guidance documents.
• Other reasonable task assigned by the Line Manager.
• Attend team/department/school meetings to get updates on codes, regulations, policy.

Annual salary review and performance- based bonuses following the school‘s policies.
Laptop provided
Tuition fee support for employees‘ children at UTS.Exclusive benefits from subsidiaries of Van Lang Education Group.
Full participation in Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI) as regulated by labor lawAdditional healthcare insurance.Annual health check- ups and wellness programs.
Engagement in team- building activities, internal events, and corporate social responsibility programs.
Support nutritious lunches at school, transportation allowance, and phone allowance for work- related purposes.
Annual leave, holidays, and special leave benefits aligned with the academic calendar (applicable to teaching positions).

Cập nhật gần nhất lúc: 2025-12-10 18:55:02