ASSISTANT TO REVENUE MANAGER

MAIN DUTIES:
• Requires strong analytical capabilities, system fluency, and a collaborative mindset to drive commercial performance and elevate the guest experience.
• Directly report to the Director of Revenue.
REVENUE STRATEGY & EXECUTION
• Ensure rate integrity and alignment with brand positioning and guest value perception.
• Monitor booking pace, demand trends, and market conditions to inform tactical pricing and inventory decisions.
• Support dynamic pricing strategies across all segments, including Rooms, F&B, Spa, and ancillary services, ensuring alignment with brand positioning and guest value perception.
• Track and review non- room revenue performance through monthly reports and dashboards, identifying opportunities for pricing, packaging, and promotional enhancements.
• Assist in forecasting, budgeting, and scenario modelling to maximize total revenue, RevPAR and GOP.
INVENTORY & DISTRIBUTION MANAGEMENT
• Oversee daily inventory controls and channel optimization to balance profitability and occupancy.
• Coordinate with Reservations, Front Office, and E- commerce teams to ensure accurate execution of revenue strategies and optimize booking funnel performance.
• Ensure system accuracy and availability across all platforms, supporting tactical decisions and maintaining rate integrity.
• Monitor channel mix, cost of acquisition, and conversion rates to identify opportunities for improving distribution efficiency and guest booking experience.
• Manage rate loading, restrictions, and availability across CRS, RMS, and OTA platforms.
SYSTEMS & DATA ANALYTICS
• Ensure data accuracy, system integrity, and consistency across all revenue platforms.
• Utilize RMS (e.g., IDeaS), CRS, TARS, F&B platforms (e.g., SerVme),and BI tools to analyse performance trends.
• Prepare and present weekly and monthly revenue reports with actionable insights
COSS- FUNCTIONAL COLLABORATION
• Participate in Revenue Strategy Meetings and contribute to strategic planning discussions.
• Work closely with Sales, Marketing, and Distribution teams to align on promotions, segmentation, and business mix.
• Act as a liaison between operational departments and commercial leadership to ensure cohesive execution.
• Assist in training and mentoring junior team members and promoting a revenue- focused culture.
QUALIFICATIONS & EXPERIENCE
• Fluent in English; additional language proficiency is a plus.
• 1- 3 years of experience in Revenue Management, preferably within luxury hospitality.
• Excellent communication and stakeholder engagement skills.
• Proficiency in RMS (e.g., IDeaS), CRS and BI platforms.
• Strong analytical skills with experience in forecasting, budgeting, and performance reporting.
• Familiarity with OTA platforms, channel management, and rate parity practices.
PERSONAL ATTRIBUTES
• Strong communicator and collaborator across departments.
• Proactive and solution- focused in dynamic environments.
• Passionate about luxury hospitality and guest experience excellence.
• Committed to continuous learning and professional growth.
• Detail- oriented and data- driven with a strategic mindset.
REPLACEMENT AND TEMPORARY MISSION
It is a company policy that the Assistant Manager of Revenue may be sent for a temporary assignment within Vietnam or abroad to a sister hotel or Revenue- related establishment.
Miscellaneous
Perform any other duties as assigned by Director of Revenue Management
• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

QUALIFICATIONS:
• Minimum 3 years experience in the same position
• Strong in Microsoft Office suite
• Fluent in English and Vietnamese (spoken& written)
• Excellent communication and interpersonal skills

Opportunity to grow within the property, the company and across the world!
Talent development through learning programs by Academy Accor.
Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.

Cập nhật gần nhất lúc: 2026-01-03 17:30:04