Associate - Academy

The Associate – Academy IFS plays a key role in enabling PwC Vietnam’s learning agenda by ensuring training operations run smoothly from planning through to completion. This role coordinates end- to- end training logistics and communications, provides hands- on support for classroom and virtual delivery, and administers the Learning Management System (LMS) to ensure accurate enrolment and completion tracking. In addition, the Associate maintains training records, prepares timely reports for stakeholders, supports learning evaluation activities, and contributes to L&D projects and initiatives in close collaboration with the Academy team and key stakeholders.
Key Responsibilities:
• Manage learner communications and coordination (invitations, joining instructions, reminders, pre- work, and post- session follow- ups) to ensure a smooth participant experience.
• Provide day- of support for instructor- led and virtual learning events, including registration, troubleshooting, and liaison with facilitators and vendors.
• Prepare and consolidate training reports and dashboards (attendance, completion, and utilization) for stakeholders on a regular and ad- hoc basis.
• Administer the Learning Management System (LMS): create and upload courses/sessions, enroll participants, manage waitlists, track completion, and resolve basic user queries.
• Coordinate end- to- end training logistics and administration (training calendar, session scheduling, venue/room booking, equipment setup, catering, and attendance management).
• Provide administrative and coordination support for L&D projects (e.g., vendor coordination, timelines, materials management, and meeting notes/action tracking) as assigned.
• Support learning evaluation activities: distribute surveys, collect feedback, compile results, and summarize insights for continuous improvement.
• Maintain accurate training records and documentation, ensuring data quality and compliance with internal requirements and audit needs.

Working laptop
Professional training from a Big 4 environment

Cập nhật gần nhất lúc: 2026-04-16 14:00:08