Banking Coordination Specialist

ABOUT US:
As Viet Nam&039;s leading business solution provider, One IBC Vietnam Co., Ltd (called One IBC
reach with our partners across the region.
4 offices in Singapore, Hong Kong, Vietnam, USA and continues to extend our geographical
With a staff strength of 120 employees, One IBC has built an established regional presence with
Group) is a professional firm specialized in providing pre- incorporation & post- incorporation
services, …
We are seeking a dynamic and results- driven Banking Coordination Specialist to drive new
company establishment services; bank account opening consultancy; accounting and auditing
corporate services and have a knack for closing deals, we would like to meet you.
business opportunities and foster client relationships. If you possess a deep understanding of
services to entrepreneurs, investors, and business owners around the world, ranging from
ABOUT THE JOB:
❖ Job Description: The successful candidate will primarily utilize the CRM platform to
manage and drive customer service activities, as follows:
Client Support & Banking Coordination:
● Consult and respond to customer inquiries via email and other digital communication
channels.
● Act as an intermediary between clients and banks, facilitating communication and ensuring
smooth application processes.
● Collect and submit client documents to banks for application processing.
● Document all submitted materials and application results for internal tracking and reporting.
● Track application status and follow up with banks to ensure timely updates.
Issue Resolution:
● Resolve issues arising from customers, forwarders, and third parties related to order or
application processing.
● Provide timely updates and support to customers throughout the process.
Needs Analysis:
● Conduct detailed needs assessments to recommend appropriate services tailored to each
client’s specific requirements.
Collaboration:
● Coordinate with internal teams and relevant departments to ensure efficient processing and
service delivery.
❖ Job Qualifications:
● Graduating from university with a major in business administration, economics, commerce,
and finance;
● Minimum 1 year of experience in professional firms or banking- related roles, preferably
within international working environments.
● Proficient in using MS Office (MS Excel and MS Word, specifically).
● Ability to work independently, proactively, good improvisation;
● Having experience using CRM software is a plus.
● Good organization & coordinating skills. Good command of spoken & written English;
● Strong analytical and problem- solving skills;
❖ Benefits:
● Health insurance & Social insurance.
● A competitive salary with a fixed 13th- month salary and a variety of allowances.
● Additional 10% salary bonus on national holidays (April 30, September 2, and January 1,..).
● Project- based bonus depending on business situation and revenue (if any).
● Professional training support during the probation period.
● Support technical training and guide to use the CRM software.
❖ Working Location:
● One IBC Vietnam Co., Ltd
507B Huynh Tan Phat, Tan Thuan Ward, Ho Chi Minh City.
❖ Working Hours: Regular hours (8h- 12h00 / 13h00- 17h00).
❖ Recruitment Profile:
● Curriculum Vitae & Applications (Candidates please write your contact address and phone
number clearly in your application).
● Degrees and certificates related to the profession.
● Profile presentation language: Any.

career growth, perform bonus financial benefits

Cập nhật gần nhất lúc: 2026-04-04 07:00:04