Banquet Captain (Tổ Trưởng Tổ Phục Vụ Tiệc)

Coordinate with relevant departments (Banqueting, Rooms, AV, IT systems, decoration, and external vendors) to ensure all event setups follow the Banquet Event Order (BEO)
Assist in supervising the banquet team during daily set- up and service operations
Work closely with the Kitchen team to understand event menus and support smooth service execution
Support maintaining service standards throughout banquet operations
Ensure service and storage areas are kept clean, safe, and properly secured
Handle guest requests and feedback promptly and courteously, escalating issues to the Banquet Supervisor/Manager when necessary
Support requisition and replacement of banquet items when required
Follow established quality standards and operational procedures
Check and prepare all pre- function requirements to ensure readiness prior to event start
Maintain cleanliness and organization of banquet areas on a daily basis
Monitor service flow and report any issues or suggest improvements when needed
Ensure accuracy when completing guest checks before submission
Attend meetings and training sessions as assigned by management
Assist in monitoring banquet operating equipment to ensure sufficient par levels for operations

• Diploma in Accounting / Finance
• Minimum 1 year of experience in a similar capacity
• Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
• Good reading, writing and oral proficiency in English language

Attractive salary and 100% service charge during probation period
Uniforms, laundry, free shift meals
Opportunities to grow within our property and across the world
Social insurance, health insurance and other benefits

Cập nhật gần nhất lúc: 2026-07-06 15:35:03