Bar Manager/ Beverage Manager
Mô tả công việc
Manage all the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Delivers prepared training sessions in line with a departmental monthly calendar
Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
Delivers daily briefings and attends other Food and Beverage meetings as scheduled
Communicates to his/her superior any difficulties, guest comments and other relevant information
Develop departmental standards and procedures to promote salesmanship, beverage creativity and profit
Prepares for service by ensuring the department’s:
Outlet is ready for service and guest comfort
Lighting is on
Equipment is sorted and stored
Glassware is polished
Grooming is impeccable and in accordance with ICHG personal presentation standards
Equipment is clean
Requirements for special occasions are ready
Music is on
Carries out effective service by ensuring all staff are aware of their role in:
Conversing with Guests in relation to the food and beverage products
Greeting and seating guests
Quickly taking food and beverage orders
Ensuring working areas are cleaned and re- set quickly
Processing food orders accurately
Ensuring payment methods are handled accurately
Ensuring the bar is clean
Using trays and tray jacks effectively
Regularly cleaning ashtrays
Explaining and up- selling daily beverage specials
Carries out effective beverage service by ensuring:
Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
Coffee and tea are served hot and in accordance with standard
Promoting and selling cocktails to guests
Beverages are up- sold and regularly replenished, abiding by responsible alcohol service regulations
Making and presenting cocktails
Patron care standards are adhered to by ensuring:
Guests are advised on alcoholic beverages
The strengths of alcohol are advised and guests are advised as to their effect
Advise guest on the hotel’s policy of smoking
Compliance with legal provisions of local liquor codes
Monitor factors which interfere with the total experience of the guest
Level of intoxication of guests is assessed and appropriate action taken
Cellar operations are carried out including:
Adhering to stock control procedures
Assist the Food and Beverage Manager to source and review outlet live music ( DJ, musicians…)
Operating the beer reticulation system
Works with Superior in the preparation and management of the Department’s budget
Take appropriate action to resolve guest complaints
Effective operation of the post- mix syrups bulk dispense system\
Complete spillage report and submit to Food and Beverage manager at the Conclusion of each shift
Works with Superior on manpower planning and management needs
Correct use of refrigeration system
Assist to promote the musicians
Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
Train bar attendant, wait help and bus help in basic beverage knowledge and beverage service
Requisition bar items according to bar stocks
Yêu cầu công việc
Qualifications
Diploma in Hotel Management, Food & Beverage, or related field.
Experience
4 years related experience, including supervisory experience, or an equivalent combination of education and experience
Quyền lợi
100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
Enjoys IHG&039;s special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.
13th month salary/ Chế độ thường thường niên (lương tháng 13)
Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
Birthday gifts and Internal Service Discount in accordance to IHG and resort&039;s policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
Competitive salary / Mức lương hấp dẫn
At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm
Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
Cập nhật gần nhất lúc: 2026-03-03 19:20:03

INTERCONTINENTAL HA LONG BAY RESORT & RESIDENCES
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