Bell Captain

• Maintain close relationship with reception / information / cashier as well as other departments.
• All baggage movements are tagged and recorded.
• Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.
• Assist the security team in scanning all guest luggage&039;s.
• Check the inventory of items on loan, and all items are collected at the time of on or before check- out.
• Keep working area, clean and tidy always.
• Update luggage movement register and sign off daily.
• Errand cards are filled in for all baggage movements (Check- in, Check- out, Left luggage etc.)
• Ensure that smooth and fast baggage handling for all arrival / departure guests.
• Ensure that bell desk is manned at all times.
• Offer assistance to all guests at times.
• Perform any other works as and when assigned by the management.
• Provide an efficient luggage storage, delivery and collection service.
• Delegate bell boys to pick up the baggage’s from guest rooms.
• Ensure that all bills are paid and room keys returned before guest depart from the hotel premises.
• Ensure left luggage forms are filled and duly signed by guest and also all applicable policies are explained to the guest.
• Ensure the lobby, bell closet and work areas as well as departmental equipment are clean and presentable at all times.

• At least degree in any field
• Good health
• At least 6 months of experience in Bell Captain
• Good in inter- personality skills, outgoing, and friendly.
• English communication skill and Computer literate.

• Good opportunity for learning and development
• Accident Insurances 24/7
• Other benefits will be shared in the interview
• Duty meal, uniform provided by Company
• 12 annual leaves, 8 days off per month
• Insurances as per law
• Great change to discover internal and external training programs
• Dormitory for staff (terms and conditions applied)
• Educational and living expenses allowance
• Attractive salary and benefits, full service charge and salary during probation period
• Benefits for seniority

Cập nhật gần nhất lúc: 2026-02-27 05:00:05