Beverage Manager

OBJECTIVE OF THE POSITION:
Assistant Beverage Manager will direct the beverage operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals. Ensure policy compliance, support the Company&039;s initiatives, and promote a positive culture.
MAIN RESPONSIBILITIES:
Operational Management:
• Implement opening, closing, hygiene, and safety procedures in all beverage- related areas.
• Oversee daily beverage operations across all outlets (restaurants, pool bars, room service, banquet).
• Ensure consistent beverage quality, presentation, and service standards aligned with brand guidelines.
Menu & Product Development:
• Design, update, and cost beverage menus (cocktails, mocktails, wine, spirits, coffee/tea).
• Introduce innovative beverage concepts aligned with market trends and guest preferences.
• Coordinate with Executive Chef and Marketing for pairing menus, promotions, and seasonal offerings.
Guest Experience:
• Handle guest complaints, feedback, and special requests promptly and professionally.
• Build strong guest relations, creating memorable experiences that drive loyalty.
• Ensure personalized service and a strong presence in outlets during peak hours.
Financial & Cost Control:
• Manage beverage cost, pricing, and profitability in line with budget targets.
• Control inventory, conduct stock- taking, and minimize wastage or variance.
• Analyze POS sales reports and market trends to adjust strategies.
People Management:
• Foster teamwork, motivation, and recognition to retain talents.
• Lead, train, coach, and evaluate beverage team members to deliver high standards.
• Develop succession plans and identify future leaders within the team.
Sales & Marketing:
• Drive up- selling and cross- selling of beverage products across outlets.
• Create beverage- related publicity opportunities (wine tasting, cocktail classes, themed events).
Administration & Compliance:
• Maintain proper documentation for licenses, supplier contracts, and reports.
• Attend F&B and management meetings, sharing beverage- related updates and proposals.
• Ensure compliance with local regulations on alcohol service, hygiene, and safety.
Other Duties:
• Support F&B management team in achieving overall departmental goals.
• Perform other tasks assigned by F&B Director / F&B Manager / Assistant F&B Manager.

Bachelor Degree, Barista knowledge, Mixology, International food & beverage and culture knowledge
Wine and Spirits knowledge
Vietnamese- Excellent level, written & spoken
At least 5 years experience in international hotel at the same position.
English- Good level, written & spoken
Computer Skills, Letter writing skills
Proficiency in Microsoft Office software: Word and Excel, Proficiency in Opera System, Knowledge on Yield and Revenue Management Systems, Analytical skills.
Train the trainer
3 years in the same position in hotels of similar category and services.

International working environment | Môi trường làm việc quốc tế
13th month salary | Lương tháng 13
Participating social insurance, medical insurance, accident insurance 24/7 | Tham gia bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm tai nạn 24/7
Special room rate as per Melia Hotels International policy | Ưu đãi giá phòng theo chính sách của tập đoàn Melia Hotels International
Duty meal provided at canteen | Bữa ăn trong ca làm việc
Shuttle bus from Vung Tau to Melia Ho Tram | Xe đưa đón nhân viên tuyến Vũng Tàu- Melia Hồ Tràm
Laundry uniform provided | Đồng phục
Benefit for birthday, mid- autumn festival, public holiday, Tet holiday... | Quyền lợi trong các dịp lễ, Tết, sinh nhật,...
Annual Outing Trip | Du lịch công ty hàng năm
2 Day- off/week | 2 ngày nghỉ/tuần

Cập nhật gần nhất lúc: 2026-03-02 17:00:04