Beverage Manager | Quản Lý Dịch Vụ Đồ Uống

JOB SUMMARY
Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants/Bars and Room Service. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals and implements training plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
JOB SPECIFIC TASKS
Managing Beverage Operations
• Manages in compliance with all applicable beverage and liquor laws.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Maintains food handling and sanitation standards.
• Attends pre- and post- convention meetings as needed to understand group needs.
• Monitors adherence to all liquor control policies and procedures.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow- up and hands on management.
• Manages inventories according to budget and business levels.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
• Participates in the management of department&039;s controllable expenses to achieve or exceed budgeted goals.
• Ensures compliance with all beverage policies, standards and procedures.
• Assists with developing menus and promotions as necessary.
• Implements agreed upon beverage policy and procedures throughout the property.
• Manages to achieve or exceed budgeted goals.
Leading Beverage Team
• Ensures employees understand expectations and parameters.
• Trains staff on liquor control policies and procedures.
• Communicates critical information to the beverage staff regarding each event.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensuring Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
• Provides feedback to individuals in an effort to improve service performance.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Provides excellent customer service.
• Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

Education
• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
• 2- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, or related professional area.

Duty meal & Uniform provided by hotel
Career path in the most respected and prestigious hotel companies in the world
Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
Associate special discount for hotel rooms and F&B services at International Marriott properties
Associate Appreciation Week | Take- care culture
02 months of probation with Full salary| Service charge| Social Insurance
Attractive remuneration package & 13th month salary
Cross training & Cross exposure & Task force opportunities
05 working days | 02 day- off per week
Annual health check
Local and International training course

Cập nhật gần nhất lúc: 2026-07-06 16:15:02