Bot Builder (Cộng Tác Viên)

Participate in building and operating AI chatbot/voicebot systems for large enterprise clients in Vietnam, ensuring the bots function accurately, smoothly, and in alignment with each client&039;s business processes.
• Update configuration documents, change logs, and progress reports for the Manager/Team Lead at each project phase.
• Comply with data security and privacy regulations while working with user data and client systems.
• Receive, analyze, and handle client requests related to chatbot/voicebot content, scripts, or operational logic; propose adjustments and coordinate with relevant teams for implementation.
• Monitor chatbot/voicebot performance, record errors, unusual behaviors, or inaccurate responses; suggest improvements to enhance accuracy and end- user experience.
• Develop new conversation flows, update or optimize existing scripts; configure intents, entities, and rules/flows as required; fix bot issues and perform retesting to ensure quality before deployment to the production environment.

Graduated from university, college majoring in IT, computer science
Have an idea Good logical thinking Experience as a tester is an advantage
Know to program at a basic level (fresh graduate)

Creative- oriented, friendly, open, and flat- structured working environment
Work as a full- time employee
Opportunity to develop into a full- time employee
Opportunity to work with top experts (Associate professor and Ph. in Ai & Cloudtechnology)

Cập nhật gần nhất lúc: 2026-02-27 19:25:03