Business Analyst (Japanese)

Monitor product performance metrics and help define KPIs related to voice interaction quality and user satisfaction.
Analyze user behavior and feedback to identify opportunities for product improvements and new features.
Assist in managing product backlogs and roadmap updates based on evolving business priorities.
Participate actively in Agile ceremonies (planning, refinement, demos) to facilitate smooth product development cycles.
Stay informed on trends in Generative AI, conversational AI, and voice technologies to bring innovative ideas to the product roadmap.
Engage with customers, users, and internal stakeholders to capture and prioritize product requirements for the Voicebot GenAI platform.
Collaborate closely with Product Managers, UX/UI designers, and engineers to ensure shared understanding and successful product delivery.
Define detailed user stories, acceptance criteria, and workflows aligned with product vision and business goals.

Bachelor’s degree in Business Administration, Information Systems, or related field.
Ability to work on- site in the Hanoi Capital Region.
Strong analytical skills with proven Business Analysis experience.
Outstanding communication skills in both written and verbal forms.
Solid knowledge of business process modeling and optimization.
Excellent requirement gathering and documentation abilities.
Proficiency in Japanese (JLPT N2/N1) and English.
Experience in the technology or cloud computing sector is an advantage.

FPT Premium Care package
Study support package for children of FCI union
Activities and culture with FCI and FPT Corporation
Sponsor related courses and certifications
Creative, open- minded working environment that respects individuals
Social insurance and health insurance according to labor laws.
Salary: Competitive, pay according to ability. Negotiation during the interview.

Cập nhật gần nhất lúc: 2026-01-20 12:35:03