Chuyên Viên Hành Chính Nhân Sự Cao Cấp - Ưu Tiên Kinh Nghiệm Tuyển Dụng, Đào Tạo - Quận 1

The Senior HR Generalist is a pivotal role supporting both Human Resources Operations (70%) and Office Administration (30%). This position ensures BYFAS upholds a luxury- standard people experience across recruitment, training, performance systems, and day- to- day organizational coordination.Reporting directly to the CEO, the Senior HR Generalist acts as a trusted advisor, culture ambassador, and operational anchor within a boutique high- performance environment.

Key Responsibilities

Talent Acquisition
• Build and maintain candidate pipelines through industry networks, hospitality schools, fashion institutions, and artisan communities.
• Ensure all hiring processes reflect BYFAS’ couture standards and client- centric philosophy.
• Recruit for Brand, Marketing, Creative, and Production teams (tailors, artisans, technical specialists).
• Source and assess supervisory and managerial roles with a premium- service mindset.
• Lead full- cycle recruitment for luxury retail positions, including Sales Consultants and Guest Advisors.

Training & Culture
• Support leadership with coaching initiatives and departmental capability development.
• Design, coordinate, and deliver internal training programs (service excellence, brand culture, grooming, client journey).
• Build partnerships with luxury, hospitality, and service- training partners to elevate learning programs.
• Help strengthen BYFAS’ cultural ecosystem through engagement activities, values communication, and brand rituals.

HR Operations & Performance Systems
• Manage day- to- day HR operations: contracts, onboarding, documentation, compliance, employee records.
• Support the implementation and operation of the 3P Salary Model (Position – Person – Performance).
• Maintain HR policy frameworks aligned with luxury service standards and internal governance.
• Assist departments in building KPIs and performance evaluation structures.
• Contribute to competency models for retail, creative, and production teams.

Office Administration & Executive Support
• Support internal communications, cross- department coordination, and office asset organization.
• Ensure all administrative processes reflect BYFAS’ refined, boutique, and discreet working environment.
• Oversee office operations, meeting arrangements, visitor reception, and vendor communication.
• Provide administrative support to the CEO: scheduling, correspondence, coordination, and document preparation.

Required
• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or related fields.
4–7 years of HR Generalist or HRBP experience in luxury retail, fashion, boutique hospitality, or premium service sectors.
• Proven expertise in recruitment for both frontline and functional roles.
• Experience delivering training or coordinating L&D programs.
• Strong knowledge of HR operations, labor regulations, and performance- management processes.
• Professional communication skills in English and Vietnamese.
Preferred
• Experience with 3P salary models, competency frameworks, or KPI system design.
• Certification in HR, L&D, or service excellence training.
• Background working with artisans, creative teams, or luxury retail stores.

• Operational Precision: disciplined, organized, process- driven.
• Elegance in Communication: articulate, composed, attentive to detail.
• Confidentiality & Discretion: trusted in handling sensitive information and executive matters.
• Client- Service Mindset: internal service excellence aligned with luxury guest experience standards.
• Brand Ambassadorship: embodies BYFAS’ aesthetic, values, and couture philosophy.
• People Intuition: refined judgment in assessing talent and shaping culture.
• Cultural Sensitivity: ability to work with artisans, creative teams, and high- expectation clientele.

Cập nhật gần nhất lúc: 2026-04-16 14:05:03