Claims Senior Executive (Claims Services Team)

JOB PURPOSE:
To handle calls, inquiries and provide customers with support and consultancy relating to Health and Life claims to push expertise for prompt and accurate assessment and excellent services.
ACCOUNTABILITIES:
- Handling hospitals/medical providers’ enquiries for arrangement of direct billing services to DLVN’s clients.
- Updating completed and accurate information on customers/sales/hospitals interaction in system promptly and accurately.
- Duties to support Department targets and Company objectives as and when assigned by Line Manager.
- Handling 24/7 inbound and outbound calls about customers and sales’ Health and life claims concerns, enquiries and complaints in a timely manner and in accordance with company’s policy, providing right information, appropriate solutions and alternatives.
- Collaboration and maintaining good relationship with cross departments/functions to smoothly solve all claims- related issues and reach claims objectives.

15 ngày nghỉ phép trong năm
Chương trình Chăm sóc sức khỏe cao cấp dành cho bạn và gia đình
Lương tháng 13 và thưởng theo KPI

Cập nhật gần nhất lúc: 2025-11-25 10:30:03