Cluster Hygiene Manager

Standards & Compliance
• Maintain minimum standards across all work areas, storage spaces, receiving points, pantries, waste areas, and public food- handling zones.
• Ensure the highest sanitation and hygiene standards across the hotel in line with ISO 22000, IHG requirements, and local regulations.
• Lead the hotel’s ISO 22000 program together with the Executive Chef, F&B Director, and relevant departments.Coordination & Communication

• Coordinate with Purchasing, Engineering, HR, Stewarding, and Culinary to ensure full compliance and alignment.
• Serve as a key liaison with government authorities, laboratories, and external agencies.
• Maintain clear and timely communication with all HODs regarding food safety and hygiene matters.

Operations Support

• Train, coach, and certify all food handlers in food safety, hygiene standards, personal hygiene, and ISO 22000 requirements.
• Maintain all training records and ensure compliance with local regulations.
• Promote a culture of hygiene excellence through regular briefings, knowledge- sharing, and participation in daily kitchen line- ups.

Committee & Program Leadership

• Conduct regular hygiene audits in all kitchens, bars, storage areas, receiving areas, pantries, and public F&B spaces.
• Carry out routine checks with the Executive Chef, Sous Chefs, and Chief Steward.
• Inspect freezers, refrigerators, and food storage practices throughout all F&B outlets.
• Perform laboratory testing of food and beverage samples and maintain detailed records.
• Prepare weekly and monthly hygiene reports, ensuring accurate documentation and proper filing.

Training & Development

• Evaluate suppliers’ hygiene practices, documentation, and handling standards.
• Support sourcing of new suppliers meeting hotel requirements.
• Conduct hygiene inspections of food and beverage suppliers together with the Purchasing team.
• Spot check deliveries to ensure product quality and compliance.

Supplier & Procurement Oversight

• Chair the monthly Food Safety Committee meeting and track all corrective actions.
• Support the resort’s Food Safety Management System (FSMS) and ensure all operational follow- up.
• Participate in the IHG Ways of Clean Team and produce inspection reports.

Audits, Inspections & Reporting

• Attend and audit off- site catering events to identify potential hygiene risks.
• Oversee pest control coordination, review performance, and develop preventive plans with Housekeeping and Stewarding.
• Hold regular meetings with third- party consultants to review critical points.

Qualification

Desired Diploma or Bachelor in Food Science or related field.

Experience

Minimum two to three years’ work experience as Assistant Hygiene Manager or Supervisor in a hotel or similar large restaurant complex, the preferable prerequisite is experiencing in the Hotel industry

Service years in supervisor/manager level

2- 3 Year previous experience in a similar position

Required Skills

Food Safety knowledge
Equips and motivates team members to achieve predetermined goals, installing and maintaining appropriate empowerment Programs
Able to embrace and respect the local culture
Personable and pleasant to deal with. Reliable and approachable
Food Safety/Hygiene Level 4 Certification
Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards Certifications
Laboratory knowledge
HACCP (Hazard Analysis and Critical Control Point)- ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001
A good relationship with Hygiene Office and government
Positive “can- do” attitude, motivated, passionate and seeks opportunities to be multi- skilled and trained Guest- driven and friendly
To maintain high standards of personal hygiene at all times
Computer and Microsoft Office skills
Outgoing, pleasant personality with significant guest interaction
Team player, who values teamwork, has good team- building ski,lls and can communicate effectively with all levels of team members

Language

Good comprehension of the English language.
Vietnamese Native Speaker

Service charge
Competitive salary
Social Insurance as law
Bao Viet Health insurance for personal and family
7 Accident Insurance
Repatriation allowance
Gym room
Home Leave allowance
Relocation assistance
Housing, uniform, meal and transportation are provided by the resort

Cập nhật gần nhất lúc: 2026-02-08 04:40:02