Commercial Operations Executive (Mức Lương Cạnh Tranh)

With nearly 25 years of establishment and development, DC Technology Company (founded in 2000) and PMAC Joint Stock Company (founded in 2020) have become leading companies in providing comprehensive solutions for the jewelry and precious metal manufacturing industry. Our expertise covers technology, machinery, equipment, supplies and electroplating chemicals in the Indochina region.
We are currently recruiting for the position of Commercial Operations Executive to support the company. Below are the details of the position:
JOB DESCRIPTION:
Forecast & Demand Management (Key Accounts)
• Receive customer forecasts via EDI/email and standardize data according to internal formats.
• Update forecasts into the ERP system and monitor demand fluctuations.
• Collaborate with the Demand & Supply Planning team to:
Confirm supply capability (ATP/CTP).
Adjust plans in line with actual demand.
Order Management
• Ensure accuracy and completeness of all orders in the system.
• Validate commercial terms including lead time, Incoterms, and payment terms.
• Create and manage Sales Orders and Purchase Orders (if required).
Supply Chain Coordination
• Ensure operational continuity, accuracy, and on- time execution.
• Monitor the end- to- end order fulfillment process from order placement to delivery.
• Act as the key liaison among cross- functional teams: Sales, Procurement, Logistics, and Warehouse.
Import – Export & Delivery Tracking
• Track and provide timely updates on order status to customers.
• Coordinate with the Logistics team for shipment booking, customs clearance, and delivery execution.
• Ensure on- time and compliant delivery performance.
Exception Handling
• Proactively communicate and coordinate with stakeholders to minimize impact.
• Manage issues such as stock shortages, delivery delays, and plan changes.
• Propose and implement solutions (e.g., split delivery, alternative products, rescheduling).
Documentation Control & Finance Handover
• Coordinate with Finance/Accounting teams for reconciliation and payment follow- up.
• Ensure data consistency across delivery, invoicing, and payment processes.
• Review and ensure accuracy of documents: Invoice, Packing List, COA/MSDS (if applicable).
JOB REQUIREMENTS:
• Good command of English (both written and spoken).
• Strong coordination and cross- functional collaboration skills.
• Able to work under pressure and handle unexpected situations.
• Bachelor’s degree in Foreign Trade, Logistics, Business Administration, Supply Chain, or related fields.
• Good understanding of Incoterms and import- export procedures.
• Good communication and task management skills.
• Proficient in Excel (data tracking, logical processing) and experienced with ERP systems.
• Proactive and highly responsible.
• Detail- oriented with strong logical thinking.
• 2–5 years of experience in Sales Operations, Logistics, or B2B Customer Service roles.
JOB BENEFITS:
• Full insurance coverage: Social, Health & Unemployment Insurance in accordance with labor law (contribution based on 70–80% of total salary).
• Career development & learning: Exposure to senior leaders and industry networks; opportunities to participate in digital transformation and ERP projects; continuous training and skill development programs.
• Competitive compensation: Attractive salary, 6- month performance evaluation, clear career advancement opportunities; 13th- month salary, holiday & performance- based bonuses (based on company results and individual achievements).
• Positive culture: Young, dynamic, professional working environment with supportive managers and Board of Directors.
• Company activities: Annual company trips, team building, volunteering programs, internal events and Year- End Party.
GENERAL INFORMATION:
• Working hours: Monday to Friday (from 8:00 AM to 5:30 PM) and Saturday morning (from 8:00 AM to 12:00 PM)
• Company address: 4th Floor, HUTECH Building, D1 Street, High- Tech Park, Long Thanh My Ward, District 9, Ho Chi Minh City

Cập nhật gần nhất lúc: 2026-03-31 01:25:02