Country Solutions and IT Services Sales Head

Business Strategy & Revenue Growth

Identify market trends, customer needs, and competitive positioning to define solution offerings.
Own and manage the P&L for IT Solutions and Services business in Vietnam.
Drive revenue growth through new client acquisition and expansion within existing accounts.
Develop and execute country- level IT service and solutions strategy aligned with regional direction.

Sales & Account Leadership

Maintain strong customer relationships to ensure retention and account growth.
Lead the full deal cycle: qualification → proposal → negotiation → closure.
Engage directly with key enterprise accounts (FSI, Insurance, Retail, Manufacturing) to identify, propose, and win solution- based opportunities.
Collaborate with pre- sales and delivery teams to shape solution proposals.

Service Delivery Oversight & Operations

Ensure service quality, SLAs, governance frameworks, and escalation management.
Maintain operational efficiency and compliance with company standards and policies.
Oversee delivery performance for IT outsourcing, IT infrastructure hardware projects, infrastructure projects, cloud services, and managed services.

Team Leadership & Talent Development

Build a high- performance culture with strong collaboration and accountability.
Guide recruitment, capability development, and succession planning.
Lead, mentor, and grow cross- functional teams including sales, pre- sales, delivery, and support.

Partnership & Ecosystem Development

Strengthen strategic partnerships with OEM vendors, cloud providers, and technology partners.
Identify and co- develop joint solution offerings to enhance market value.

Education & Experience
• Demonstrated experience in successfully designing and executing strategy, achieving a sales target and service delivery, while mentoring and leading a growing team and its sound operations.
• Must have coverage experience on FSI (Banking and Insurance), Insurance, Retail & Manufacturing markets in Vietnam.
• Total working experience 10+ years in technology services, consulting or relevant field.
• Bachelor&039;s degree preferably in Business, Marketing, Computer Science, or quantitative field
Knowledge and Skills:
• Understands the Vietnam industry and market segment in which key accounts are situated and integrates this knowledge into consultative selling.
• Leads and facilitates Business planning, operates based on budget and adherence to policies and procedures, collaborates with support leaders towards successful growth of the Company while maintaining a positive P&L of the covered divisions.
• Cultivates & maintains positive relationships with customers, and internal stakeholders, to ensure account retention, growth & profitability, and positions the company as the preferred business partner for meeting all business needs.
• Considered an expert on technology serivces and consulting as well as competitor&039;s offerings to be able to sell simple to complex solutions.
• Oversight experience in technology services & consulting delivery.
Represents the Company as an ethical leader and trusted advisor while still achieving customer centricity.

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Cập nhật gần nhất lúc: 2026-01-23 10:05:03