CRM Executive - Porsche Centre Saigon

· Segmentation & Campaigns: Execute data- driven segmentation to support targeted marketing and manage the technical flow of the Sales Funnel to track lead quality.
· Database & Data Integrity: Act as the central administrator for the CRM, ensuring data is accurate, deduplicated, and standardized through regular cleansing and process documentation.
· Internal Support: Serve as the primary technical point of contact for internal stakeholders (Sales, Marketing, Ops) to optimize CRM workflows and system usage.
· Reporting & Analysis: Monitor CRM health and customer behavior by delivering periodically analytical reports to track KPIs and campaign performance.
· Technical Administration: Manage system health, user permissions, and integrations while providing technical support for automation and multichannel/ omnichannel solutions.
Report to CEM Manager/ Department Head

· Basic Data Visualization (Power BI/Looker Studio) is a plus.
· Bilingual: English & Vietnamese.
· Education: Bachelor’s in Marketing, Business, or IT (data analysis/ statistics).
· Experience: 2- 3 years in CRM/Data Admin. (Automotive/Luxury experience preferred).
· Advanced Excel (Pivot, VLOOKUP) & MS Office.
· Detail- oriented (precision is the key), analytical, and process- focused.
· Strong organizational and teamwork skills.
· Proficient in CRM and Email Marketing tools.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-02-12 09:35:05