Customer Service

Job Description:

Send quotations & cataloges, preparing contracts other certificates / confirmation notifications if client requested.
Build strong relationships with customers and partners.
Handle customer services inquires and sovle issues arising from customers/forwarders/ third- parties relating to the order processing, if any.
Make a report or other tasks as your leader requests.
Send arrival notice & payment request reminders to clients.
Check customer emails every day and answer their questions about our services, quotes, or related things.
Monitor online transactions, support our clients make payment via Internet.
Cooperate with other departments or related partners to supply services for clients.
Support global customers and partners.

Job Requirements
+ Foreign Language & Computer Skills
Proficient in Microsoft Office
Fluent in English communication skills (writing and speaking)
+ Skill and Knowledge Requirement
Ability to work independently and take initiative
Have the customer care experience in majors of Business services, Finance, Bank/Tax and Travelling is preferred.
At least 2 year experience
Experience in Marketing and working with foreigners are big pluses.
Dynamic, creative and ability to work under pressure
Persuasive, active listening, good communication and building business relationships
Skills in document preparation and management
Benefits

Competitive salary depending on capacity
Bonus following projects subject to business status and revenue (if any)
10% of salary on public holidays: Apr 30th, Sep 2nd, Jan 1st.
Subsidize employees under Vietnamese labor law (moon festival, wedding, children’s day, maternity,...)
Tet bonus following the experience and performance.
Health insurance, social insurance
Dynamic, creative, friendly work environment.
Celebrate employee birthdays
Company annual trip for all employees
13th month salary under state regulation.

Profile includes:
• Diplomas, transcripts, certificates related to the job position to be submitted
• Language used: any
• 01 CV, 4 images with the size of 4x6
• 01 copy of the birth certificate
• 01 health certification
Working time: Office hours (Mon – Fri: 8am – 5pm, Sat: 8am – 12am)
(Candidates please write the contact and phone number clearly on the file)
Contact:
• Tel: +84 8 7300 6169 – Ext: 025 – Ms. Hien
• Email: hr@bin.com.vn- Website: www.bincg.com
• Address: 507B Huynh Tan Phat Street, Tan Thuan Ward, Ho Chi Minh City.

professional development, career growth, insurance, sales commission financial benefits, perform bonus financial benefits

Cập nhật gần nhất lúc: 2026-04-03 03:45:03