Customer Service (focus Marketing Support)

Assist U.S. nail salon owners with marketing and branding needs
Track customer payments and prepare simple reports when required
Receive customer feedback, resolve issues and complaints professionally
Coordinate with internal teams to support customers effectively
Handle incoming calls, messages, and customer inquiries in English & Vietnamese
Support management of customer accounts on Facebook, Instagram, Google Maps, Yelp
Support basic marketing design tasks (posters, banners, ads)
Assist with updating and maintaining WordPress websites (Elementor is a plus)

Able to work night shifts and handle work pressure well
Basic knowledge of Digital Marketing & Social Media Management
Experience in Customer Service/Call Center is an advantage
Experience with Photoshop, Illustrator is a plus
Proficient in computer and office software (Word, Excel)
Own a laptop/PC to support Work From Home (WFH) if needed
Strong communication, problem- solving, and teamwork skills
Good English communication skills (IELTS 5.5 – 6.0 or equivalent is an advantage)

Monthly fuel & meal allowance.
Dynamic, friendly, and professional working environment.
Annual company trips & team- building activities.
Opportunities to work with both Vietnamese and U.S. teams.
Opportunities for professional training & career growth.
Long- term special incentive programs for core team members.
Meal and Gas Allowance
Full social insurance (BHXH, BHYT, BHTN) after probation.
Base Salary: 10,000,000 – 13,000,000 + KPI
Holiday bonuses, 13th- month salary & unlimited performance- based bonuses.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Du lịch nước ngoài, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2026-03-05 20:50:03