Customer Service

Perform other duties as required by superiors.
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e- commerce platform.
Update information on the system.

Proficiency in Japanese (listening, speaking, reading, writing). Must have JLPT N1 certificate
Loud & clear voice.
Graduated High School or higher education.
Having experiences in customer services is an advantage.

Income up to: 21.000.000- 22.200.000 VND/month.
Working in a dynamic, professional environment with many opportunities Proficiency in Japanese (listening,
speaking, reading, writing). Must have
Night shift allowance: 30% base salary.
Participate in training courses on skills and profession.
100% salary in 2- month probation time.
Base salary: 19.500.000 VND.
14 days of leave/year.
JLPT N1 certificate
Meal Allowance: 500.000đ VND.
Accident insurance 24/7.
KPI Incentive: 900.000 – 1.200.000 VND.
Join the insurance regimes according to the provisions of the Labor Law.
Graduated High School or higher
Experiencing a clear promotion path.
Annual Health Checkup.
education.
is an advantage.
Having experiences in customer services
Loud & clear voice.for advancement.

Cập nhật gần nhất lúc: 2026-03-26 10:30:04