Customer Support Collaborator (Ca Sáng/Tối/Đêm, 100% Online)

Job Description:

Communicate technical issues to the development team and create follow- up tasks.
Work with the product team to provide excellent customer support
Report common issues to the product team to help improve our apps.
Help customers set up and use BSS Commerce Shopify apps.
Handle additional tasks as needed (about 10% of your workload).
Participate in regular online training sessions.
Keep customers updated on their requests.

Requirements:

Proficient in English with an IELTS score of 7.0 or equivalent.
Strong skills in communication, presentation, and analysis.
Team player with a fast learning ability.
Preferably 20- 25 years old.
Basic knowledge of HTML/CSS is a plus point.
Working hours are from 18:00 to 0:00 or 0:00 to 7:00 or 5:00 to 8:30 AM (Optional weekend shifts).
Prior experience in Shopify customer support, and e- commerce is an advantage.

Benefits:

Flexible working hours, we proactively arranged weekly and monthly.
Improve your English and enhance client relations skills.
Salary: 60,000 VND/hour, based on actual hours worked.
Work in a dynamic and challenging setting that helps you grow.
Gain experience with the latest technology and e- commerce trends.
Remote work 100%, enjoy the flexibility of working from anywhere.

Cập nhật gần nhất lúc: 2025-10-23 11:40:02