Customer Support Collaborator (Part-time – Remote)

Job descriptions:

Provide timely updates on case progress and ensure smooth communication with customers.
Provide timely support to international customers on how to set up and use our Shopify apps effectively.
Troubleshoot and resolve issues encountered during app usage.
Collaborate closely with internal teams to ensure efficient issue resolution.
Take on additional assigned tasks (if any)

Requirements:

Prior experience in Customer Support/ Technical Support, especially in Technology or E- commerce, is a plus.
Proficient in English, equivalent to IELTS 6.5 or higher.
Strong skills in communication, time management, and self- management.
Working hours (UTC+7): Regular shift (Remote): 4:00 AM – 8:00 AM, Tuesday to Saturday (Start after training is completed)
Hard- working, detail- oriented, responsible, and eager to learn new tools and technologies.
Basic knowledge of HTML/CSS is required.

Benefits:

Gain hands- on experience with global e- commerce tools and platforms.
Work 100% remotely
Enhance your English and communication skills through daily interaction with foreign clients.
Salary: 60,000 VND/hour
Access regular training sessions and a knowledge- rich environment.
Work in a young, supportive, and growth- focused team culture.

career growth, perform bonus financial benefits, professional development

Cập nhật gần nhất lúc: 2026-02-12 09:30:06