Director of Banquet Operations / Banquet Operations Manager

Co- ordinate the allocation of space for the conference and associated events
Liaise with the Reservations Department for room availability and room preferences
Entertain clients
Ensure contracts are completed and revised
Manage the rooming list process
Take responsibility for the co- ordination and monitoring of all meetings and convention
Manage the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning
Liaise with the following departments in procurement of the business:
Monitor Competitor activities
Maintain and develop contacts with business generators, meeting and conference planners, visitors/Conference Bureau, travel agents, tour operators, airlines, corporate accounts
Sales Team
Conduct room familiarizations and site inspections
Supervises the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.
ICHG reservations office
Regional Sales and Marketing
Controls and analyses, on an on- going basis, the following, in an effort to ensure optimum performance:
Operating costs
Coordinates with the Purchasing Manager for special purchasing relating to the Banqueting Department
Oversees the preparation, presentation and service of banquet Food and Beverage products to ensure highest quality at all times
Attend and contributes to the weekly hotel department head and Food and Beverage department meetings
Establishes and maintains effective employee relations
Supervises and coordinates in liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as:Local requirements, Market needs, Competition, Trends,Recipes,Potential costs,Availability of Food and Beverage products, Merchandising and promotion
Sanitation, cleanliness and hygiene
Merchandising and Marketing
Quality levels of product and service
Guest satisfaction

Leadership skills.
Problem solving, reasoning, motivating, organizational and training abilities.
Diploma in Hotel Management, Sales & Marketing or related field.
3 years related experience, including management experience, or an equivalent combination of education and experience

Competitive salary / Mức lương hấp dẫn
Enjoys IHG&039;s special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.
13th month salary/ Chế độ thưởng thường niên (lương tháng 13)
Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
Birthday gifts and Internal Service Discount in accordance to IHG and resort&039;s policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm

Cập nhật gần nhất lúc: 2026-01-05 16:00:04