Duty Manager

To ensure that guest history is maintained accurately and up- to- date.
To obtain and account for the correct room revenue.
To ensure that all room rate, guest data is posted and correct into the hotel property management system.
In the absence of the Front Office / Assistant Front Office Manager.
To assist in the training of Front Office service ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
To ensure that all room discrepancy is check and follow- up.
To assist in effective payroll control through a flexible work force maximizing utilization of part time employees and close cooperation with another department in the hotel.
To account for all rooms related rebates for the day.
To strictly adhere to the established operating expenses and that all costs are controlled.
To identify and correct any errors.
To participate in the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the annual operating budget.

At least 2 years of hands- on experience in a similar position.
Strong sense of commitment and of unquestionable integrity
Strong sense of urgency, able to prioritize and delegate tasks
Excellent command of the English language
Strong interpersonal skills
Ability to express effective, clear and concise written and verbal communication
Must be able to handle difficult situations with tact and high diplomacy

Attractive Salary and Benefit Package
- 5 working days/week
- Competitive salary, benefits and bonus.
- Dynamic, professional & open minded working environment
- Joining training courses
- Full social Insurance (from probation period)
- Supporting shift meals at star canteen

Cập nhật gần nhất lúc: 2026-03-17 09:15:03