E-Commerce Manager

O.I e- commerce Manager Position oversees the brand’s online sales, monitors online sell- in and sell- out excellence, and manages the e- retail team.
***Key Responsibilities:
• What are the 5- 7 Responsibilities for this position?
• What are the most frequent and most important essential work activities, teams, and outcomes they are responsible for?
Inventory Strategy & Management:
• Lead inventory planning and allocation strategy across all e- commerce channels.
• Develop strategies to prevent stock- outs or overstock situations.
• Forecast inventory demand for major campaigns (Mega Campaigns, Flash Sales, Livestream events).
• Coordinate with Supply Chain and Warehouse teams to ensure optimal stock levels.
• Monitor inventory performance including: Sell- through rate, Stock coverage, Days of inventory, Slow- moving SKUs.
Campaign Strategy & Execution:
• Evaluate campaign performance and continuously optimize sales strategies.
• Develop and oversee the annual and monthly campaign calendar across e- commerce platforms.
• Work closely with Marketing, Design, and Content teams to ensure campaign readiness, including: Promotional strategy, Landing pages, Campaign creatives.
• Lead execution of major platform campaigns such as: Mega Campaigns, Flash Sales, Brand Day campaigns.
P&L Ownership & Commercial Strategy:
• Monitor and manage key financial metrics including: GMV / Net revenue, Platform fees, Marketing and advertising costs, Promotion and discount expenses.
• Analyze product and campaign profitability.
• Manage and optimize e- commerce investment and budget allocation.
• Develop pricing strategies, promotional mechanics, and product bundling to maximize profitability.
• Own the P&L performance of the e- commerce business.
E- commerce Operations Management:
• Manage relationships with platform account managers to secure traffic opportunities and platform support.
• Coordinate cross- functionally with: Customer Service, Logistics / Supply Chain, Marketing teams.
• Ensure all operations comply with platform policies and guidelines.
• Oversee the daily operations of all marketplace stores, including: Product listing and merchandising, Pricing and promotion setup, Store layout optimization.
• Drive continuous improvement in operational efficiency.
Reporting, Data Analysis & Performance Tracking:
• Provide data- driven insights and strategic recommendations to improve performance.
• Monitor and analyze key performance indicators including: GMV, Traffic, Conversion rate, Average order value, Campaign performance.
• Lead weekly, monthly, and quarterly performance reviews.
• Identify growth opportunities across product assortment, traffic sources, and campaign strategies.
***KPIs:
• What are the 3- 5 Key Performance Indicators this position will be measured against?
• Profit & Loss ( P&L)
• Conversion Rate (CR)
• Sales Revenue
• Return On Investment (ROI)
***Interdepartmental communication:
• What are the primary people contacts in this job? Sales team; Operation team; Finance team
• What purpose? sales support on e- commerce channels
• How Often? Daily/weekly/monthly/quarterly
• With whom? Business Dev Director; Operation Manager; Chief Accountant.

Commission up to 50 ml VND, depending on the level of reaching the given target
Premium discount when buying M.O.I Cosmetics or DA Skincare products
Diverse courses on skills, self- improvement, and expertise
Opportunity to work with top stars and the most extensive media channels in Vietnam.
Regularly organize training activities, picnics, and team building

Cập nhật gần nhất lúc: 2026-03-20 19:00:03