E-COMMERCE OPERATOR EXECUTIVE

KEY RESPONSIBILITIES
Stock & Order management
Weekly Track import- export product inventory on partner fulfillment warehouse & E- commerce warehouse. Control existing inventory
Track new arrivals and update stocks to E- commerce warehouse
Coordinate with departments to handle partner issues: Orders, returns, complaints, payments, liabilities, other arising issues …
Check the inventory sync system to the stores on the E- commerce platforms. Work with a partner for correct update data
Daily Synthesize the issues arising from cancellation / return orders (if any) & handled according to internal and partner working processes
Financial statement report
Daily Send shipped & returned orders data from partner fulfillment warehouse to E- commerce warehouse
Daily Make the PI to accountant team to issue the invoice. On time send order & PI financial
Work with partner/ accountant team for shipping cost reconciliation, COD on Website
Customer care & Supplier
Work with Others partner payment to control the service fee and payment of customer on Website
Consulting & answering feedback on products / orders for customers on e- commerce platform
Process purchase and payment to the supplier provide the goods/ service to the E- commerce team
Willing to arrange work in coordination with internal team to feedback and answer customer following the schedule of direct management (evening and weekend) & big program.
Implement programs on the e- commerce platform
Track information and execute programs according to the weekly / monthly plan of the partner and perform related work (setting up the system, banner / product images, preparing goods, create products ...)
Set up promotions, register campaign, flash sales in store daily
Support team to take product photos and shooting videos, posting on social channels and E- commerce platform
Other jobs
Report and send weekly work plan to direct management
Be obliged to report to the direct management any problems arising outside of the scope of expertise
Coordinate with specialized departments to handle arising issues related to the scope of work in charge
Other jobs at the request of direct management

work station, travel, gifts and vouchers, team building events, career growth, perform bonus financial benefits, vacation and leaves, professional development, sales commission financial benefits

Cập nhật gần nhất lúc: 2026-02-26 00:35:02