Ecommerce Executive (Commercial) - Crocs (SHO-CRO-121-148-036-1/HO - 000208)

The E- commerce Executive owns marketplace performance by driving commercial execution, cross- functional alignment, and operational excellence to support sales growth and investment efficiency.

Campaign and Promotion Planning (30%)

Forecast sales targets and align stock preparation prior to campaign launches.
Work closely with the Creative Designer to prepare campaign design assets.
Propose monthly campaign plans and align with the Merchandising team on timeline, mechanics, and promotional product list.
Collaborate with Marketplace KAMs to maximize platform support and secure special offers by leveraging approved promotions.

Performance Monitoring (30%)

Prepare monthly and key campaign performance reports with actionable insights.
Monitor financial performance metrics such as net sales, gross profit, and cost- to- income ratio to ensure achievement of financial KPIs.
Monitor daily key metrics including sales, traffic, orders, and conversion rate.
Track campaign performance and optimize during live periods.

Platform Management (30%)

Explore and implement new platform features to support business growth.
Set up promotion mechanics (pricing, vouchers, gifts, etc.) and campaign portal submissions.
Manage product listings, pricing updates, and assortment availability
Monitor store health metrics and customer service KPIs.

Supporting Tasks (10%)

Support sales and fee reconciliation with the Finance and Accounting teams.
Work with Customer Service team to resolve customer complaints related to promotions or purchase issues.

Assist the Marketplace team with administrative tasks as required.

Experience as a Key Account on major marketplace platforms in Vietnam or within an E- commerce Enabler.
2+ years of experience in E- commerce or Marketplace roles, preferably within Retail, Fashion, Footwear, or FMCG.
Good communication skills with internal teams and external partners.
Experience in campaign execution, promotion mechanics, sales monitoring, and basic forecasting.

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Cập nhật gần nhất lúc: 2026-03-05 00:30:03