Ecommerce Executive Focus Shopee, Lazada

Core Duty

We are looking for an E- commerce Executive to manage daily online operations on Shopee, Lazada, and other online platforms with core duties:
Track sales results, optimize campaigns, and support day- to- day platform performance.
Handle product listings, new launches, promotions, and ad performance to ensure smooth execution.

WHAT YOU WILL DO

· Promotion: collaborate with agency to implement the brand’s promotion plan, manage daily promotion settings.
· Creative Assets: Brief, propose, and ensure timely QC for all creative assets, including SIS designs, thumbnails, and video broadcast materials.
· Product Listing & Launch: Manage monthly product listing requests, strictly follow up on new product launch (NPL) timelines, and ensure listing accuracy.

· Ads performance monitor: set up and daily monitor the performance of sponsored ads on Lazada/Shopee.
· Affiliate & Livestream: Support Affiliate planning and manage livestream performance, including requesting and managing sample products.

Content & Promotion Execution

· Daily Action Plan: Conduct a daily review of sales and performance data to determine and execute necessary immediate actions on the platforms.
· Reporting & Analysis: Conduct weekly performance deep- dives and post- campaign analysis to formulate actionable improvement plans and suggest key learnings.

Performance Monitoring & Strategy

Platform Operations & Logistics

· Back- up to manage daily website order follow- ups and resolve all customer inquiries/matters.
· Inventory & Forecasting: Conduct daily stock level validation against the OMS and prepare the monthly order volume forecast.

· Returns Management & Dispute Resolution: Supervise the inventory management of processed returns and maintain accurate records across all e- commerce channels; Work directly with the Marketplace PSC to submit and follow up on appeals for disputed returned orders.· Customer Issue Resolution: Coordinate with the external CS agency and internal teams to efficiently resolve customer issues on Lazada, Shopee, and Website.

Finance & Administration

Good interpersonal and communication skills.
Strong organizational, analytical, interpersonal, and communication skills.
Good written and verbal English communication skills.
Able to work independently, manage tasks efficiently under pressure in a fast- paced environment, and ensure timely follow- up and follow- through.
Diploma/Advanced/Higher/Graduate Diploma/Degree in Marketing, Business, E- commerce, or a related field.
3 years of proven experience in e- commerce or retail.

13th month salary and yearly bonus
Healthcare insurance package and annual health check
Full benefit package applied according to current Labor law.
Internal employees with 50% discount of Skechers brand
Competitive salary
Professional and dynamic working environment in international company
Working day: Mon- Fri (5 days/week),
2 months probation with 100% of gross salary and SMUI

Cập nhật gần nhất lúc: 2025-11-16 01:00:03