F&B Coordinator - Điều phối viên bộ phận Ẩm Thực

Prepare and review written documents (e.g. daily logs, business letters, memoranda, reports) including proofreading and editing written information to ensure accuracy and completeness.
Establishes and maintains proper filing system and procedures. Protects the confidentiality of all files, ensuring that access is limited to those who are specifically authorized to access certain files.
Arranges business itineraries and coordinates requirements as instructed.
Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect- free facilities and service amenities provided.
Perform general office duties to support both the DoFB and the F&B Division (e.g. filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy.
Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter- departmental collaboration and support..
Responsible for updating of all outlet menu, effectively communicate and distribute updates and or special promotional programs to all departments.
Ensures all correspondence addressed to DOFB are responded to/acted on within established timeframes.
Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up- to- date information.
Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up- to- date information. .
In charge of Cadena shift applied, correction, overtime request, leave request…
Receives and assists visitors and Telephone callers and refers them to DOFB or another appropriate person as circumstances warrant.
Maintains filing and records management system and other office flow procedures.
Coordinate and organize meeting schedules, agenda and required documents as instructed by the DoFB.
Assists the higher management in updating the Standard Operating Procedures in accordance to the hotel standards and business level by suggesting improvements to improve efficiency of work and performance.

Qualification

Diploma/ Bachelor’s degree in Business Administration or Hospitality Management

Secretarial experiences is of advantage
Experiences in similar role at luxury hotels/resort

Competent computing skills (e.g. Microsoft word)
Excellent command in written and spoken English

Work in a professional luxury hotel environment, at the only city hotel and one of just two hotels in Vietnam awarded the Forbes Travel Guide 5- Star Rating 2025 – the most prestigious authority in the international hospitality and tourism industry.
Proudly recognised four consecutive years in the Top 5 Best Workplaces in Vietnam – Great Place to Work 2025.
And many other competitive benefits and privileges.
Comprehensive protection policies under Suncare Insurance, along with continuous talent development programmes by Sun Hospitality Group – ranked Top 3 Best Companies to Work for in Vietnam in the Tourism, Culinary, and Hospitality sector.
Competitive and attractive compensation and benefits, including 100% salary during the probation period.
Career development opportunities with a hotel group ranked Best in the World, as voted by the prestigious Travel + Leisure magazine.
Attractive long- service bonus scheme for employees with a minimum of three years’ tenure, separate from the 13th- month salary.
Enjoy an attractive service charge, consistently ranked Top 5 in Hanoi.

Cập nhật gần nhất lúc: 2026-04-02 20:05:02