F&B Manager - Quản lý BP Dịch vụ Ẩm thực
Mô tả công việc
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
Manager everyday activity, plan and assign work ensuring you always have the right staffing numbers
Recommend or initiate any HR related actions where needed
Train colleagues to make sure they deliver with compliance and to the standards we expect
Make sure all food and beverage equipment is in operational condition and regularly cleaned
Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints- making sure you maintain a high level of guest satisfaction
Manage hotel food and beverage marketing programs and participate in and maintain system- wide food and beverage marketing programs and promotions
Keep an eye on competitor activity/industry innovation. Review and approve menu design and concepts with the Executive Chef
Make sure food and drinks are secure and stored safely- always keep stock replenished to minimize waste
Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
Other ad- hoc duties- unexpected moments when we have to pull together to get a task done
Help prepare the hotel’s annual budget and the setting of departmental goals
Monitor budget and control expenses with a focus on food, beverage and labor costs
Working with the catering office, identify additional sales opportunities to enhance revenue
Drive promotions that deliver great dining experiences for guests at a good value
Make sure credit and financial transactions are handled in a secure manner
Yêu cầu công việc
Service Mindset, Hospitality Spirit, Connectivity and Sincere Caring;
Skills in using office software / specialized software according to job requirements
Sense of responsibility, mastery in work; Behavioral skills, coordination, teamwork;
Prefer primary/secondary/college/university degree majoring in hospitality or other relevant disciplines;
Commit to the brand promise; Highly disciplined with the standards and regulations of the hotel as well as the corporation.
For departments directly in contact with guests: English Communication ability
For people: Attentive, sincere, warm; For work: ensure standards; collaborate, learn, share, & improve;
Prefer experience in similar positions.
Quyền lợi
In addition to the insurance prescribed by the state, there is accident insurance 24/7, health insurance by rank;
Professional, international working environment;
Career development opportunities in IHG Group&039;s hotel;
Competitive salary;
Discounted rooms in IHG hotels around the world.
Cập nhật gần nhất lúc: 2026-02-06 11:25:03

CROWNE PLAZA VINH YEN CITY CENTRE
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