Food and Beverage Department Secretary

Handle guest inquiries and requests and ensure that these are passed on to the appropriate individuals for proper action.
Handles incoming calls from within and outside calls and makes appointments as directed.
Ensures that the office is maintained in a clean and tidy fashion.
Distribute all FB Service mail, correspondence and memos in an accurate and timely manner.
Answers the telephone and handles the call according to Hotel standards.
Maintains and updates records, and updates the FB Service general information board as directed.
Performs other duties that may be directed or requested by the FB Director and FB Manager.
Raises store room requisitions and collect items from the store.
Liaises with other FB Service staff and section heads to ensure information is passed on in a timely and accurate manner.
Handles all departmental clerical duties in a timely and efficient manner as directed.
Assists in the preparation and submission of departmental reports on time as directed.
Ensures that the FB Director and FB Manager are advised of any urgent or pressing matters.

Graduated from college and university, with a proficiency in English.
2 years experience in 4- 5 star hotel

Employee Benefits:

Access to gym facilities
100% service charge entitlement (applicable to local associates)
Access to talent development programmes: AGLEAM, UPLIFT, X- CESS, and Essential English
Complimentary uniforms, duty meals, and staff accommodation
Private healthcare insurance provided by PVI
12 days of annual leave and 2 days off per week
Annual bonus equivalent to 13th month salary (subject to business performance)
Participation in Banyan Group’s 8 Pillars of Wellbeing programme
Up to USD 2,000 annual benefit for Banyan Group stays and F&B discounts
Full compliance with statutory social insurance contributions

Cập nhật gần nhất lúc: 2026-04-16 13:55:04