Front Desk Agent - Nhân viên Lễ tân

• To be able to check- in guest in a prompt and efficient manner. To update guest particulars in the system accurately and state clearly the method of payment.
• To be responsible for the efficient provision of registration, cashiering and information functions at the Front Office counter.
• To handle reservation tasks in the absence of reservation team.
• To be able to up sell room accommodation during high occupancy to maximize revenue.
• To provide courteous and efficient service to all internal / external guests. To ensure all complaints and requests are immediately solved and follow through with relevant supporting departments.
• To record in the log book of any unusual happenings and incidences and all important matter still pending for follow through actions.
• To implement all policies and procedures in enhancing the quality of service.

Male are preferred
At least 2 years of related experience in International hotels
Good communication skills
Strong problem solving and handling complaints skills
Strong Knowledge of Opera V5
Organized, responsible and independent
Fluent in English

Allowance for Night shift
05 working days | 02 days- off per week
Free motorbike parking
Staff duty meal & uniform are provided by Hotel
Local and international training course
Annual health check
Associate special discount for hotel rooms and F&B services at International Accor properties

Cập nhật gần nhất lúc: 2026-02-14 14:30:03