Front Office Manager

• Prepare basic operational reports and support service improvement initiatives.
• Supervise and schedule lobby front office staff.
• Work closely with the Customer Care Manager to support smooth patient registration and appointment processes.
• Handle patient inquiries and escalate complaints when necessary.
• Ensure lobby operations comply with hospital policies and patient privacy requirements.
• Coordinate with cashiers, patient advisors, outpatient services, radiology, wards, laboratory, and related departments to ensure efficient patient flow.
• Manage daily lobby operations and patient reception activities.
• Monitor lobby waiting times and support service efficiency improvements.

- Health Insurance benefits, term life insurance, 14 days annual leave, 05 days sick leave
- International working environment & Learning systems
- Very attractive salaries, bonus & other benefits

Cập nhật gần nhất lúc: 2026-01-19 11:15:03