Front Office Supervisor

Ensure compliance with policies and procedures.
Handle guest inquiries, check- ins/outs, and resolve complaints.
Ensure smooth shift handovers and maintain accurate records.
Supervise front desk team and monitor performance.
Support training and development of front office staff.

High school diploma or equivalent; hospitality certification is a plus.
Good communication skills to coordinate with team members and other departments.
Strong leadership skills with the ability to train and motivate a team.
2–4 years of housekeeping experience in a luxury hotel/resort, including at least 1 year in a supervisory role.
Strong attention to detail and commitment to cleanliness and organization.
Good knowledge of cleaning techniques, equipment, and housekeeping standards.
Strong problem- solving skills with the ability to handle operational challenges effectively.

Part of Ennismore and Sun Hospitality and Entertainment Group
The chance to challenge the norm and work in an environment that is both creative and rewarding
Unique All- Inclusive Concept & Prime Location
Competitive wages, Global brand and career growth
Accommodation and flights provided
Excellent discounts across Ennismore & Accor properties globally
Join an innovative , fast- growing, international group that is shaking things up on the hospitality scene

Cập nhật gần nhất lúc: 2026-03-19 17:25:03