Giám Sát Kinh Doanh Khu Vực Miền Trung

General Information
Report to : Sales Officer/Sales Manager
Location : HCM
Job Title : Sales Supervisor
of subordinates: 20- 30 Sales
Job Summary
Key Accountabilities and Performance Measures Impacted for both In- house teams and 3rd Parties as well.
Key Roles & Responsibilities
Sales operation planning, management and monitoring:
- Manage tele sales agents, field sales agent through team leaders
- Ensure all the audit requirements are met and follows the policies laid down by the company
- Maintain of low attrition rate for agents and team leaders
- Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do their job and perform as per company standards
- Ensure the changes in the policies are communicated in time to staff
- Delivery the sales targets
People development, training and motivation:
- Implementation of any process which helps improves process efficiency
- Termination of agents on account of non- performance / disciplinary issues
- Recruitment of agents
Problem Complexity:
- Non routine – Non- cooperation by team leaders, agents on a certain policy/process of the company to adhere to the changed policy, non- delivery of targets, reduction of no of seats Performance measures
- Satisfactory Audit ratings and visit memo’s
- Routine Problem – Agent not reporting to work, non- adherence of the process by an agent / team leader
- Monthly Attrition MIS
- Daily & monthly originations of loans/insurance policies
- Daily & monthly productivity MIS reflecting the calling & conversion metrics
- Updated training deck to be maintained, daily feedback and coaching diary to be maintained. Finally result to show the effectiveness.

14 – 20 days annual leave, 3 days of sick leave with pay
Premium personal healthcare insurance for all employees and spouse and/or children
Attractive KPI Bonus (monthly or yearly) and 13th month salary

Cập nhật gần nhất lúc: 2025-11-26 18:50:02