Global Compliance (Product) & Regulatory Affairs Manager - Quản Lý Tuân Thủ & Chứng Nhận Sản Phẩm

Job Purpose:
The Global Compliance & Regulatory Affairs Manager will be responsible for ensuring that all products manufactured by Jordan Manufacturing Company Inc. meet U.S. and international regulatory requirements, as well as specific compliance standards of large retail customers. This role serves as the primary liaison between retailers, testing laboratories, sourcing partners, and internal teams to ensure product safety, labeling accuracy, documentation readiness, and audit success. The ideal candidate will have strong technical and communication skills and have experience in

Classification: Full- time, Exempt
Reports To: Senior Product Development and Compliance Manager
Location: On- site at plant in Long An (Tay Ninh), Vietnam
Department: Product Development & Compliance

Job Duties and Responsibilities:
Compliance & Customer Requirements

Serve as the primary point of contact for compliance- related inquiries, audits, and corrective actions
Own onboarding, annual renewals, and ongoing compliance updates with all customers
Manage compliance requirements for large national retailers & e- tailors (e.g., Walmart, Target, Costco, Home Depot, Lowe’s, Wayfair, Amazon, etc.), and industrial business partners (automotive filtration, geotextile, etc.).
Seek and maintain industry, geographic, and customer- specific compliance manuals, testing protocols, and restricted substance lists and communicate this information cross functionally through the organization.

Regulatory & Product Safety Compliance

Ensure compliance with all applicable regulations, including but not limited to:
Chemical compliance (REACH, CPSIA, Prop 65, PFAS, heavy metals, restricted substances)
Weather resistance & performance standards as required by retailers and internal standards
Labeling requirements (law labels, fiber content, country of origin, care instructions)
Flammability standards (e.g., CA TB 117- 2013)
Monitor regulatory changes (global, USA state and Federal) and proactively assess impact to products and materials

Testing & Certification Management

Coordinate testing failures, root cause analysis, and corrective action plans as needed
Develop, manage and execute third- party testing programs with accredited labs (e.g., Intertek, SGS, Bureau Veritas, UL)
Develop and maintain testing matrices by product category, retailer, and material
Review test reports for accuracy and compliance prior to submission to retail partners

Documentation & Data Management

Maintain complete and audit- ready compliance documentation, including:
Law label records
Supplier declarations
Test reports
Technical data sheets
Certificates of compliance
Create internal data repository to be managed and updated on a regular basis
Ensure accurate and timely submission of documentation through retailer compliance portals

Supplier & Material Compliance

Review and approve material compliance documentation prior to production
Partner with sourcing and product development teams during new material onboarding
Work closely with sourcing team and raw material vendors (fabric mills, fiber suppliers, etc. ) to ensure compliance for relevant customers and consumers.

Internal Collaboration & Training

Support internal and external audits including GRS, ISO, SMETA etc.
Train internal teams on retailer requirements, regulatory standards, and best practices
Partner with Quality, Product Development, Sourcing, and Operations teams to embed compliance early in the product lifecycle

Qualifications & Experience

Hands- on experience with third- party testing labs and compliance documentation
Understanding of outdoor furniture, pillows and cushion segments
Ability to manage multiple retailers, SKUs, and deadlines simultaneously
Strong experience working with large retail customers and their compliance programs
3+ years of experience in product compliance, regulatory affairs, or quality within soft goods, home textiles, cushions, or upholstered products
Strong organizational skills with high attention to detail
Knowledge of U.S. and international regulations affecting textiles, finished soft goods, and other fiber products
CV must be in English, and candidates must be fluent in English communication

Preferred Qualifications
Education: Bachelor’s degree in business or related fields (engineering or related technical fields considered a plus)
Experience

3 years of experience in textile manufacturing or similar field.
Experience with vertically integrated manufacturing environments
Background in home goods, outdoor furniture, or patio categories considered a plus but not required
Experience managing Prop 65, PFAS, GRS and evolving chemical regulations

Key Competencies

Retail compliance expertise
Strong written and verbal communication
Risk management
Cross- functional communication
Problem solving and corrective action leadership
English Speaking
Regulatory interpretation

Working Conditions
Environment

Travel to the United States may be requested in limited instances.
Primary duties and work location are split equally between the factory floor and office at the Long An , (Tay Ninh), Vietnam plant.

Ngành nghề: Luật / Pháp lý, Sản xuất / Vận hành sản xuất, Dệt may / Da giày / Thời trang
Địa điểm: Long An
Cấp bậc: Quản lý
Essential physical requirements: Prolonged periods of standing, walking, and sitting at a desk working on a computer.
Hình thức: Nhân viên chính thức
Kinh nghiệm: 3 Năm
Working time: Monday- Friday: 7h45- 18h00

Qualifications & Experience

Strong experience working with large retail customers and their compliance programs
Strong organizational skills with high attention to detail
Understanding of outdoor furniture, pillows and cushion segments
Knowledge of U.S. and international regulations affecting textiles, finished soft goods, and other fiber products
Hands- on experience with third- party testing labs and compliance documentation
Ability to manage multiple retailers, SKUs, and deadlines simultaneously
3+ years of experience in product compliance, regulatory affairs, or quality within soft goods, home textiles, cushions, or upholstered products
CV must be in English, and candidates must be fluent in English communication

Preferred Qualifications
Education: Bachelor’s degree in business or related fields (engineering or related technical fields considered a plus)
Experience

3 years of experience in textile manufacturing or similar field.
Background in home goods, outdoor furniture, or patio categories considered a plus but not required
Experience managing Prop 65, PFAS, GRS and evolving chemical regulations
Experience with vertically integrated manufacturing environments

Key Competencies

Strong written and verbal communication
Regulatory interpretation
Risk management
Cross- functional communication
Retail compliance expertise
Problem solving and corrective action leadership
English Speaking

Working Conditions
Environment

Travel to the United States may be requested in limited instances.
Primary duties and work location are split equally between the factory floor and office at the Long An , (Tay Ninh), Vietnam plant.

Essential physical requirements: Prolonged periods of standing, walking, and sitting at a desk working on a computer.
Working time: Monday- Friday: 7h45- 18h00

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2026-03-31 00:35:02