Guest Experience Maker (Butler) | Nhân viên Chăm sóc Khách hàng

Handle guest requests, reservations, activities, and in- villa dining arrangements.
Proactively collect guest feedback and resolve concerns professionally.
Maintain accurate guest information and preferences in the system.
Assist with spa bookings, billing, luggage handling, and valet services.
Maintain high standards of grooming, service quality, and professionalism.
Deliver personalized guest service in line with Six Senses’ vision and brand standards.
Coordinate guest arrivals, departures, transfers, and welcome arrangements.
Coordinate with internal departments to ensure seamless guest experiences.

A second language is strongly preferred.
Excellent knowledge of guest related functions and guest service.
Strong team mentality, and willingness to be of assistance as required.
Very good knowledge of Microsoft Software platforms.
Well verse with Hotel organization.
Exellent communication skill.
Previous experience in a service, work- related role is a plus.
Basic food and beverage service including kitchen skills.
Very good command over written and spoken English.

Relocation allowance to all positions provided
Social Insurance on 100% salary
Accommodation provided
100% salary in 2- month probation
Annual Home leave ticket support
Uniforms provided
7 personal accident enrolled from starting date
2,400,000 VND monthly allowance
Duty Meals and Transportation provided
Worldwide learning & Career Development with Six Senses & IHG

Cập nhật gần nhất lúc: 2026-02-08 16:40:03