Guest Relation Officer (English and Japanese speaker)

Make courtesy calls to check guests&039; satisfaction on their stay
Explain facilities & equipment functions in guest room to the guests
Welcome and escort guests to check- in and check- out process
Handle guests&039; problems
Provide rooming to guests

Qualifications and requirements

Required Skills

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Able to speak, read and write in both English and Chinese/ Korean

Qualifications
University/College
Experience
1 year experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Benefits

Other benefits under Labor Law
Staff housing at Sun Home Apartment based on availability (for Non- Da Nang resident)
Annual leave from 14 days, 2 days off per week
100% salary & service charge in 2 months of probation
Accidental insurance 24/24
Bonus for holidays and Tet
IHG brand standard training
Duty meal, shuttle bus to work and uniform are provided
Three types of insurance full cover (social insurance, health insurance and unemployment insurance) and heath care insurance
Special Language Allowance: 3.000.000 VND

Cập nhật gần nhất lúc: 2026-01-03 17:15:04