Guest Service Agent (Receptionist)

Efficiently, courteously and expediently welcome, handle check in, check out and bid farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating procedures.
Efficiently and courteously provide cashiering related services and foreign exchange, information and maintain good guest relation at all times
Welcome guests upon arrival and check in according to established standards and procedures.
Adhere to all credit procedures and accounting procedures as they pertain to the registration process.
To handle all keys for guests as requested.
To provide information and assist all guest.
To provide courteous and efficient service to comply with each and guests request.
Check out guest courteously and accurately.
Post all charges without delay and update the folios.
Balancing of credit card, charges, and cash.
Accurate handling of cash float.
Project courtesy and hospitality across the desk.
File registration cards for arriving guest.
Post advance deposit.

Excellent command of the English language.
Guest service oriented.
Computer skill: Proficient in Microsoft Office.
Strong sense of commitment and of unquestionable integrity.
Strong sense of urgency, able to prioritize and delegate tasks.

Attractive Salary and Benefit Package
- Full social Insurance (from probation period)
- Competitive salary, benefits and bonus.
- Joining training courses
- Supporting shift meals at star canteen
- 5 working days/week
- Dynamic, professional & open minded working environment

Cập nhật gần nhất lúc: 2026-03-17 09:15:03