GUEST SERVICE OFFICER (Chinese/Japanese/Korean Speaking)

To practice gracious hospitality and promote goodwill by being friendly, courteous and helpful to guests, managers and fellow associates at all times.
Guest Service Officer is a Front of House associate responsible for delivering personalized, culturally sensitive, and exceptional guest experiences, with a focus on
To assist our guests efficiently, courteously and professionally in all Front Office related functions and maintain Hotel&039;s high standards of hospitality at all times.
To support in handling guest check- ins and check- out efficiently and in a professional manner, having a thorough knowledge of the check- in and check- out processes and all registration requirements.
Chinese, Japanese, and Korean- speaking guests.

Mandatory: Ability to communicate confidently in ONE of following languages:

Chinese (Mandarin) or
Japanese, or
Korean

Advanced English communication skills are preferred.
Good communication and interpersonal skills
Cultural awareness and sensitivity toward international guests.
Strong service mindset with genuine passion for guest experience
Bachelor&039;s degree or Diploma from an accredited university in Hospitality, Business Administration, Languages or Relevant majors .

Free parking
Competitive monthly service charge
Duty meals
02 days off per week
Opportunity for learning and personal development
Uniform and laundry service
13th month salary
Eligible for discount for F&B services

Cập nhật gần nhất lúc: 2026-02-28 03:35:02