[Hải Dương] Trưởng bộ phận Thực phẩm khô và Hóa mỹ phẩm

To manage operation line smoothly with minimum problem, apply efficient manpower management and ensure staff serving customers and increase customer service of staff time to time
Operations duties
Rules and Regulations
Sales and Profits
Manpower management
Other duties

Rules and Regulations- Follow all working procedures, the company’s policies, rules and regulations.- Check, monitor, remind and guide subordinates to follow the rules and regulations.
Operations dutiesa. Merchandise management- Supervise subordinates to ensure• Received merchandise at loading bay is in correct quantity, quality and specifications.• Merchandise on sales floor is fully replenished, in good conditions & quality.• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.• Changing price label (if necessary) is completed before store opens.- Verify and approve inventory orders, merchandise return & transfer, PA zero raised by Division Leader(s) & Group Leaders.- Plan, prepare and assign tasks for subordinates for bi- annual Stock Take and support Foodline with monthly Stock Take as directed by Store Manager.- Plan, assign duties for subordinates to make necessary preparation for Membership Day, Mommy Day and Public Holidays.b. Non- merchandise management- Supervise subordinates to ensure• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.• Sales floor/pillar/wall is kept clean & tidy.• All backrooms are locked and in good conditions.• Fire Safety procedure is carried out properly.- Make order request for equipment and get approval from Store Manager.c. Customer service- Handle customer complaints raised by Division Leader(s), difficult and complicated sales.- Always remind subordinate to promote “customer first” spirit.- Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
Sales and Profits- Brief subordinates on yesterday sales achievement, today sales budget, up- to- date sales achievement, promotion and company updates.- Share information about customer voice or any arising issues.- Breakdown the sales target given by the Management to each Division Leader and take responsibilities for sales target achievement of the Department.- Plan daily sales target on a monthly basis, basing on target of the month announced by Merchandise Department.- Analyze sales figures and forecasting future sales volumes to maximize profits.- Analyze and interpreting trends to facilitate planning.- Take overall responsibility for the successful execution of all promotion schemes.- Work with Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.- Prepare for higher management review• Weekly /// sales information, sales promotion review and report of slow moving items.• Monthly /// Division review, Promotion review, Sales analysis, Productivity report.• Promotion schemes to boost sales.n- Take leading role in identifying any arising issues affecting sales and operation and proposing corrective actions to the Management.- Take leading role in seeking and working towards solutions to mitigate merchandise loss/shrinkage.
Manpower management- Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.- Ensure efficient leadership to direct the Line/ Department towards Company’s business strategies.- Monitor subordinates’ attendance and attire.- Approve duty roster, shift plan raised by subordinates.- Be responsible for subordinates’ performance.- Take part in recruitment & selection activities for Line/ Department’s staffing.- Motivate, training and develop staff in order to encourage their professional development.- Identify potential staff for succession planning purposes.- Build and promote team work spirit.
Other duties- Opening store, Closing store.- Approve all kind of documentation raised by subordinates.- Other tasks or responsibilities as assigned by Store Manager.

Must have:

Ability to cope with stressful situations at work
Ability to adapt quickly and react positively to business needs and changes in strategies
Demonstrated ability to build effective teams and motivate employees
Strong initiative and leadership skills
Excellent communication skills, both verbal and written
Good problem solving & presentation skills.
Good command of English: verbal and written
Sound knowledge of retail background
Computer literacy (Ms. Office, Internet,… ).
Be able to work at shift & public holidays

Nice- to- have:

Have ability to relocate to other Stores as per Company’s assignment is a plus

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-03-30 22:30:03