[HCM] Công Ty ALLFORWOOD Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng & Hỗ Trợ Thương Mại Điện Tử (Junior) Full-time 2026 (Lương 10 - 20 Triệu/Tháng)

COMPANY INTRODUCTION

Hồ Chí Minh

🔗 Amazon Store: Allforwoodon Amazon
Backed by a fully integrated manufacturing platform,Allforwood operates across multiple online channels, including its ownwebsite and major marketplaces such as Amazon, Wayfair, and Walmart—deliveringhigh- quality solid wood products to customers nationwide.
As a strategic initiative of Hoang Thong, Allforwoodrepresents a new generation of Vietnamese brands expanding globally, with astrong focus on e- commerce growth and long- term brand building in the U.S.market.
Allforwood is a fast- growing online furniturebrand in the U.S., developed by Hoang Thong Wood—one of Vietnam’sleading manufacturers of rubberwood panels and export furniture.
🔗 Website: https://allforwood.com/

Junior Customer Service & E- commerce Support

Hồ Chí Minh

JOB DESCRIPTION

Customer Communication

Explain product information clearly (materials,sizes, usage, care)
Reply to customer emails, phone calls, andplatform messages
Maintain a polite, calm, and professional toneunder pressure
Handle basic after- sales issues such asshipping, returns, and replacements

E- commerce & Platform Support

Respond to customer messages on Amazon,Walmart, Wayfair, Shopify, and other platforms
Escalate complex issues to senior team memberswhen needed
Assist with basic product listing tasks(updating descriptions, images, specifications)

KOL / KOC Support

Respond to KOL/KOC and influencer inquiries
Assist in coordinating requests and passinginformation to the internal team

REQUIREMENTS

Requirements

Ability to empathize with customers andhandle complaints calmly
Responsible, organized, and detail- oriented
Good English communication skills(written and spoken)
Willingness to learn e- commerce platforms andproduct knowledge
Comfortable working under pressure and managingmultiple inquiries

Nice to Have (Not Required)

Familiarity with Amazon, Shopify, or othere- commerce platforms
Previous customer service or online retailexperience.
Experience in furniture, home improvement, or related product categories is a strongadvantage

BENEFITS

Hybrid working model (Office Location: Han’sBuilding, 564 Vo Nguyen Giap Street, Thu Duc City, Ho Chi MinhCity)
Opportunity to grow into senior customerservice or e- commerce roles
Clear KPIs and structured learning path
Salary: 10 – 20 million VND/month (based on performance and capability)

HOW TO APPLY

Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 8/4/2026
Submit your application via the APPLY NOW button below.

APPLY NOW

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55 phút trước

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17:20, 08/04/2026

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09:18, 08/04/2026

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