Head of Housekeeping

Provision of Housekeeping Services

Brief Supervisors and staff before they start to work everyday.
Ensure adequate supplies of chemicals, replacement stocks, stationary and guest supplies on hand.
Ensure assigned areas are clean and maintained at high standard
Responsible for the efficient day to day running of the Housekeeping Dept.
Prepare work schedule and allocation of work to Supervisors and staff.

Maintain service Apartment Standard

Responsible for the condition and maintenance of Apartments and other areas of the Sedona.
Make frequent checks and inspection on the floors, Public Area.
Ensure all special/arrangement for Apartments requirement are prepared.
Ensure all Housekeeping’s Supervisors follow rostered working times.

Ensure the effective running of the department

Oversee the provision training to subordinates.
Coordinate the Housekeeping Dept’s activities and cooperate with other departments in order that the operation runs smoothly and fulfill the organization’s objectives.
Develop good employee relations.
Resolve operation problems.

Contribute to overall efficiency of the department

Report any major damage and repairs required to the Engineer Dept.
Supervise the Pest Control works.
Setting and maintaining regular cleaning and maintenance schedules: daily, weekly, monthly, seasonally.

Contribute to the establishment of goodwill with Guest

Work closely with other departments in meeting Guest’s requirements.
Resolve Guest’s complaints on department’s services.

Support Administrative work

Check staff time sheet at month end.
Training and orientation for new staff.
Conduct on the job training for staff

Bachelor degree in Hospitality Management, Hotel Management or related fields
Strong in Leadership, Quality assurance, Budget management and process improvement
Prior experience in luxury serviced apartment or luxury hotels/ resorts is highly desirable
3–5 years of progressive experience in housekeeping

Attractive annual bonus
Professional working environment
Very attractive benefits
24 hours insurance
Training and development in career

Cập nhật gần nhất lúc: 2026-01-03 17:05:02