Helpdesk Technician

* Key Responsibilities:- Provide technical support for hardware and software issues.- Troubleshoot and resolve issues with Windows and Linux operating systems.- Address power and network- related problems.- Maintain and repair computer hardware and peripherals.- Assist users with IT- related queries and provide excellent customer service.- Document and track issues and resolutions in a ticketing system.- Pulling network cables, connecting lines of technology devices- Disassemble and assemble IT- related devices- Collaborate with team members to ensure efficient operation of the IT department.- Participate in team meetings and contribute to continuous improvement initiatives.- Solve problems with DNC and MES stations in a manufacturing environment.* Required Skills and Qualifications:- Strong knowledge of Windows and Linux operating systems.- Proficiency in troubleshooting hardware and software issues.- Experience with network troubleshooting and power management.- Excellent customer service and communication skills.- Ability to work both independently and as part of a team.- Strong organizational and time management skills.- Patience and the ability to remain calm under pressure.- Experience with IT ticketing systems is a plus.

- Education level: College degree or higher, major related to IT- Technical Proficiency: Candidates must possess top- tier technical skills relevant to their roles.- Team Collaboration: The ability to work effectively within a team environment is essential.- Able to communicate in English, strong written English communication skills are necessary to ensure clear and effective interactions.

Được tham gia bảo hiểm đầy đủ theo quy định của Nhà nước2. Lương thỏa thuận theo kỹ năng và năng lực3. Được nghỉ lễ, tết theo quy định và 1 ngày lễ Noel4. Hỗ trợ cơm trưa và phụ cấp đi lại

Cập nhật gần nhất lúc: 2025-12-26 12:25:02